4/10 Aceptable
27 de abr de 2025
Suprisingly dissapointing.
Never once were we did the words "welcome to the hotel" or "have a nice stay" were spoken at reception or written in any messages. All we recieveed was a message listing the additional charges (car parking, early or late check in chareges) the day before our trip & at the reception I was simply told to put my personal details on the booking receipt & that if we wanted breafast it would be another additional charge & to go to the restaurant in the morning. The hotels facilities were never described to us either.
The room was clearly booked for two adults, but once in the room it had only been set up for a single occupancy (towels, milk for drinks etc)
The hotel & the room we had were fine & of a high standard. But, the customer service we recived was extremely poor.
Bawtry is a great little town with lots of bars restaurants etc. We live very closeby & were at a family wedding. We decided to stay here rather than relying in taxis. It wont happen again.
Karl
Karl, viaje de 1 noche
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