2/10 Mediocre
7 de abr de 2026
THIS IS NOT A HOTEL! THIS IS AN AIR BNB WHERE YOU WILL BE IN A ROOM AND SHARE COMMON SPACES!!
This property was listed as a hotel and did not say it would be a shared space. I showed up with my 15yr old daughter and she was extremely uncomfortable and we both felt unsafe. The listing is called Fauna Bizcaya as if it’s a hotel and it was a house. I saw 2 men going inside. There was no way I was gonna stay there with my 15yr old daughter. We needed to shower after traveling all day. I was not about to shower in a shared space or have my daughter do so. When I called the property they didn’t answer. Then they text me and I expressed my issues and concerns and the property manager didn’t respond to my concerns.
I ended up having to take another Lyft to a local fast food place because my phone was on a very low percentage and my daughter was scared on an unfamiliar street at 10 o’clock at night. Hotels.com is expecting me to pay for a place I didn’t stay at due to uncomfortability. I paid for a stay where I’d only be staying maybe 10 hours because I was leaving the next day for my cruise.
I ended up unable to book another hotel because it was last min and the lowest costing one was $208. I had no money for that. I had to charge my phone in a kfc and ended up paying for another Lyft to go back to the airport and rented a car with my rental points that I thankfully had but did not want to use for this situation. Slept in my car at a gas station. This whole experience was horrible!
Andrea
Andrea, viaje de 1 noche
Comentario de huésped verificado de Hoteles.com
