Located near a train station, Hotel Kocai Izamal is a great choice for a stay in Izamal. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Centro Cultural y Artesanal - 15 min walk - 1.3 km
Convent of San Antonio de Padua - 15 min walk - 1.3 km
Hecho a Mano - 15 min walk - 1.3 km
Kinich Kak Moo Ruins - 20 min walk - 1.7 km
Getting around
Mérida International Airport (MID) - 79 min drive
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Bus station shuttle (surcharge)
Restaurants
Restaurant Café "Los Arcos - 4 min drive
Restaurante Kinich - 3 min drive
Restaurante Zamna Izamal - 3 min drive
Flor De Izamal - 16 min walk
Cocktelería La Jaiba - 4 min drive
About this property
Hotel Kocai Izamal
Located near a train station, Hotel Kocai Izamal is a great choice for a stay in Izamal. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
At a glance
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Hotel size
8 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Check-out time is 12:30 PM
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Special check-in instructions
This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 AM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
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Transfers
Train station shuttle from 7:00 AM to 6:30 PM*
Bus station shuttle*
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Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Services
Front desk (limited hours)
Virtual front desk
Romance packages
Facilities
An outdoor pool
Accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Accessible bus station shuttle
Accessible train station shuttle
Front entrance ramp
No elevator (single level property)
Well-lit path to entrance
Room amenities
Be entertained
16-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Ceiling fan
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Deck or patio
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: MXN 16 per accommodation, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Hotel Kocai Izamal Hotel
Hotel Kocai Izamal Izamal
Hotel Kocai Izamal Hotel Izamal
Frequently asked questions
Is there a pool at Hotel Kocai Izamal ?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Kocai Izamal ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Kocai Izamal ?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Kocai Izamal ?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 12:30 PM.
What is there to do at Hotel Kocai Izamal and nearby?
Hotel Kocai Izamal has an outdoor pool.
Are there restaurants at or near Hotel Kocai Izamal ?
Yes, there's an onsite restaurant.
Does Hotel Kocai Izamal have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Hotel Kocai Izamal like?
Hotel Kocai Izamal is a short 19-minute walk from Itzamna Park and 18 minutes' walk from Hecho a Mano.
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Reviews
Hotel Kocai Izamal Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
10
Staff & service
9.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 23, 2026
Lovely, clean, Mayan-inspired rooms and a helpful team! The location is a bit out of town and I don’t recommend walking there at night due to a few reactive dogs in the neighborhood, but that’s not the hotel’s fault, just something to be aware of!
Eric
Eric, 1-night trip
Verified
8/10 Very good
May 12, 2026
La atencion del personal fue maravillosa, siempre al pendiente de nuestra estancia. Un grandioso desayuno y en general las instalaciones con el balance correcto.
Como mejora podria indicar realizar fumigaciones mas recurrentes a las habitaciones y cambiar o limpiar las regaderas (literalmente la regadera) pues el agua salia muy poco, principalmente el agua caliente. La regadera mostraba signos de sarro.
Marifer
Marifer, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
El hotel estaba limpio y la decoración linda, buena opción si buscan un hotel con estacionamiento y lo mejor, ofrecen un desayuno continental muy rico!
Manuel A
Manuel A, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Un lugar increíble las habitaciones son independientes comodas con temática de casa maya la piscina es muy bonita el personal fue de lo más atento el lugar esta un poco retirado del centro pero lo increíble del lugar vale mucho la pena
Armando
Armando, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Excelente en todo desde las habitaciones la alberca el desayuno caliente y el trato de su gente
Muy recomendable
Jaime
Jaime, 1-night trip
Verified
10/10 Exceptional
Jun 15, 2025
El hotel muy bonito, la alberca también. El personal muy amable, definitivamente lo recomiendo y volveré. Solo un detalle, para los que padecemos de dolor de espalda, los colchones eran muy suaves, por lo demás todo muy bien y limpio.
Lidia Esmeralda
Lidia Esmeralda, 2-night trip
Verified
10/10 Exceptional
May 12, 2025
Muy bonitas las instalaciones, se duerme delicioso y todos son muy amables!!!
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
May 10, 2025
Es un lugar unico en Izamal, mas que encantandador, fuera de lo convencional en el lugar y el trato de quienes atienden simplemente maravilloso