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Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly Rivière-du-Loup hotel with full-service spa, connected to the convention center

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Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Breakfast and dinner served, international cuisine
Breakfast and dinner served, international cuisine
Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site
Excellence Room 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished
Located in Rivière-du-Loup, Hôtel Universel offers a warm welcome with an indoor pool featuring a waterslide and a lifeguard on site. Unwind by the firepit or indulge in international cuisine at Restaurant - Boreal. With free WiFi, extended parking, outdoor furniture and helpful multilingual staff your stay will be relaxing and enjoyable.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Gym
  • Pool
  • Electric vehicle charging point
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Waterslide
  • Room service
  • Massage/treatment rooms
  • 24-hour business center
  • Business center
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
The current price is $137
$163 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Excellence Room

Excellence Room | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room 2 Queen Beds

8.6 out of 10
Excellent
(47 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • 5 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(106 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • 4 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Club Room

Privilege Club Room | Hypo-allergenic bedding, individually decorated, individually furnished

Privilege Club Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 4 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • Grand Portage Regional Hospital - 3 min drive - 1.9 km
  • Cegep De Riviere-du-Loup - 3 min drive - 2.3 km
  • Parc des Chutes - 4 min drive - 3.0 km
  • St. Lawrence Exploration Centre - 8 min drive - 7.0 km
  • Riviere-du-Loup Saint-Simeon Ferry - 10 min drive - 7.8 km

Getting around

  • Bagotville, QC (YBG) - 75.5 miles/121.4 km

Restaurants

  • ‪Subway - ‬9 min drive
  • ‪Brulerie Ange Ou Démon - ‬3 min drive
  • ‪Pizza Salvatoré - ‬15 min walk
  • ‪L'Estaminet - ‬3 min drive
  • ‪L'Innocent - ‬3 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Located near a train station, Hôtel Universel in Rivière-du-Loup is a great choice for a stay in Rivière-du-Loup. Guests can visit the spa to indulge in hot stone massages, thalassotherapy, or reflexology, and international cuisine is served at Restaurant - Boreal, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French

More about this property

VISIBILITY

At a glance

Hotel size

    • 300 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Children's menu
  • Lifeguard on site

What to do

  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (183 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
STAR_OUTLINE

Special features

Spa

UniverSpa has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant - Boreal - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7 to 16 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of CAD 45

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 40.24 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854

Also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup
HELP_OUTLINE

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup offer free cancellation for a full refund?

Yes, Hôtel Universel in Rivière-du-Loup does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Universel in Rivière-du-Loup?

Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 10:00 PM.

Are pets allowed at Hôtel Universel in Rivière-du-Loup?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 40.24 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hôtel Universel in Rivière-du-Loup?

Yes, there's free self and extended parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hôtel Universel in Rivière-du-Loup and nearby?

Have fun with nearby winter activities like snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hôtel Universel in Rivière-du-Loup also has a waterslide and a 24-hour fitness center, as well as spa services.

Are there restaurants at or near Hôtel Universel in Rivière-du-Loup?

Yes, Restaurant - Boreal offers international cuisine.

What's the area around Hôtel Universel in Rivière-du-Loup like?

Hôtel Universel in Rivière-du-Loup is in the heart of Rivière-du-Loup, a short 19-minute walk from Musee du Bas St Laurent. Travelers say that the hotel is in a great location.

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Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Location
Children
Highways
Bed
Food
Elevator
Amenities

Reviews

8/10 Very good

Nice hotel

it is a nice designed place, very good for a trip.
YING, 1-night trip

10/10 Exceptional

Great Stay

We thoroughly enjoyed the pool (although quite busy), and the arcade was a nice bonus for the kids. The room was spacious and the beds were comfortable. Great stay.
1-night trip

10/10 Exceptional

Excellent hotel
Joel, 1-night trip

10/10 Exceptional

Great place to stay!

Had a very nice stay while travelling through the area to the east coast. A perfect stay overnight with our family, our kid loved being able to swim in the pool after a day in the car, and the rooms were clean, comfortable and well kept. Had a fridge and a microwave which was handy while travelling. The restaurant was very accommodating, served us even though they were getting ready to close, so kind!
Mallory, 1-night trip

10/10 Exceptional

Great hotel!! Great restaurant!!
Donna, 1-night trip

10/10 Exceptional

Amazing hotel Great staff Great food Clean rooms
Pam, 1-night trip

10/10 Exceptional

We loved the hotel. Very friendly staff, room was wonderful. We will definitely stay here again in the future . Also excellent room service and the food from the Boreal Restaurant was very good .
Lorin, 1-night trip

8/10 Very good

Lovely stay

We weren't staying in the area for long, so we needed a convenient, comfortable, quiet place for the night. This was great!
Gareth, 1-night trip

6/10 Good

Nice place to take a break

Everything was nice. Pillows were not that great and only had three for two beds.
Michelle, 1-night trip

10/10 Exceptional

very friendly staff
Jonathan, 2-night trip

10/10 Exceptional

Good location to stay at Universal.

Check-in was very smooth. Gentleman in the reception was very cordial. Hotel was full of guests, so finding out a parking space was difficult. As of now, the overall cleanliness I find is satisfactory.
FARHAT, 1-night trip

10/10 Exceptional

Stayed here for an overnight stay while travelling to NS. Very comfortable beds and nice, clean room. Would definitely stay here again.
Eleanor, 1-night trip

10/10 Exceptional

Very dog friendly with parking right outside of the room
Robin, 1-night trip

10/10 Exceptional

Great location to stay while driving from Ontario to East Coast, Have stayed here a few times but this time we discovered the great restaurant at the hotel. Looking forward to trying more of their menu during the next stay at Hotel Universel.
1-night trip

10/10 Exceptional

Great location. Fabulous staff, Clean and quiet.
Ali, 1-night trip

10/10 Exceptional

Very nice property
patrizia, 1-night trip

10/10 Exceptional

Lovely stay in classic king room
Beverly, 1-night trip

10/10 Exceptional

Quite a fine facility
JOSEPH, 1-night trip

10/10 Exceptional

Very Nice! Great for weekend getaway with spouse or family
Steve, 1-night trip

10/10 Exceptional

Super belle hotel
Emilie, 2-night trip

10/10 Exceptional

Great stay for travellers.

The room was clean and well maintained. Staff were friendly and well organized. Breakfast was reasonably priced and servers were great. I would suggest more regular cleaning of the pool. The water was cloudy and there was an accumulation of dirt at the bottom. There was also some kind of debris in the pool (bathroom tissue?). We had a dog with us and were given a ground floor room with parking lot access which made loading and unloading easy, as well as easy in and out for the dog.
Katherine, 1-night trip

8/10 Very good

Good location.

Room was well equipped bed comfortable. Air condition was a bit loud and shower pressure was low. Staff was great though.
Eric, 3-night trip

4/10 Fair

It was ok, nothing to complain about but This cost over $500 for one night and there was absolutely no reason to charge so much. Old building, no extras no breakfast included. Not worth the money at all. The pictures are super deceiving.
Alisa, 1-night trip

10/10 Exceptional

$$$$$$ but mostly remodeled and very nice.
Mark, 1-night trip

10/10 Exceptional

Will go back for sure
Maurice, 2-night trip