In the heart of Innerstaden, Donners Hotel offers a warm welcome with self-serve breakfast and a delightful terrace. Connect to WiFi, unwind in the lobby with coffee/tea, and enjoy helpful multilingual staff who have left a lasting impression on previous guests.
Enjoy your visit to Visby with a stay at Donners Hotel. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers love the helpful staff.
At a glance
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Hotel size
31 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 6:30 AM–10:00 AM
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Hiking/biking trails nearby
Boat tours nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Banquet hall
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Heating
Portable fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Mini-fridge
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SEK 175 for adults and SEK 100 for children
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
National rating
Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.
Also known as
Donners Hotell
Donners Hotell Hotel
Donners Hotell Hotel Visby
Donners Hotell Visby
Donners Hotell Visby, Sweden - Gotland
Donners Hotel Hotel
Donners Hotel Visby
Donners Hotel Hotel Visby
Donners Hotell Sure Hotel Collection by Best Western
Frequently asked questions
Are pets allowed at Donners Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Donners Hotel?
Sorry, there's no onsite parking at Donners Hotel.
What are the check-in and check-out times at Donners Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Donners Hotel and nearby?
Have fun with nearby activities like boat tours and hiking.
What's the area around Donners Hotel like?
Donners Hotel is in Innerstaden, a short 7-minute drive from Visby (VBY) and 3 minutes' walk from Gotlands Art Museum.
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Reviews
Donners Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.6
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was described as good, extraordinary, and excellent with high-quality food. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Breakfast
Service staff
Reviews
Verified
10/10 Exceptional
Sep 12, 2025
Friendly, helpful staff in a great location.
Diane
Diane, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2025
A beautiful old quaint hotel. The staff were welcoming and very helpful and the rooms were clean, beds comfortable and a huge bathroom. Breakfast was excellent. This is not a chain hotel so accept that this hotel has character.
Barbara
Barbara, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2023
Lovely hotel, well-appointed, and quiet. Great location in Visby.
Gary
Gary, 3-night trip
Verified
10/10 Exceptional
Sep 5, 2025
Malin, the front desk attendant, was superb. She welcomed us, told us about the accommodations and services, recommended car rentals and restaurants. She made sure everything from the beginning to end of our stay was wonderful.
Greg
Greg, 2-night trip
Verified
10/10 Exceptional
May 30, 2024
Spacious room, clean bedding, kind employees.
Great location. Near the sea and restaurants.
HONGEUN
HONGEUN, 2-night trip
Verified
8/10 Very good
Jul 25, 2024
Located close to museums, restaurants and the wall.
Nice quiet room.
mare-anne
mare-anne, 2-night trip
Verified
10/10 Exceptional
Dec 14, 2023
Magical breakfast experience in a medieval town
The breakfast buffet was extraordinary with the highest quality food.
Jessica
Jessica, 2-night trip
Verified
10/10 Exceptional
Aug 9, 2024
Great location, great staff.
The hotel was located in the middle of all the restaurants and activity. The desk staff was excellent and most helpful. The free breakfast was also great.
Booked three rooms for my family and they all loved the stay at this facility. Highly recommend this hotel.
Raymond
Raymond, 3-night trip
Verified
10/10 Exceptional
Aug 30, 2024
We enjoyed our stay. The hotel is beautiful and convenient. We stayed in the 1-bed apartment for 4. It came with full size kitchen, huge bath, washer/dryer and a cute balcony. Friendly staff and yummy breakfast. The apartment is right next to a popular night club. We were there from Wed to Fri and they had events with loud music every night until 2am which could be a problem for someone who enjoy quiet night.
Gloria
Gloria, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2025
We walked to the hotel from the ferry port and it was quick and convenient. The lobby was open late for us to check in easily. We stayed in one of the apartments and the staff had it prepared for us with 4 beds. We were pleasantly surprised with a full kitchen and washer and dryer. The breakfast was simple, but good. The only negative was that the internet was not very good in our apartment. We had to go to the hotel lobby to get good wifi. Staying inside the city was an incredible experience. We loved the hotel and would stay again.
Adam
Adam, 2-night trip
Verified
8/10 Very good
Jun 9, 2024
The hotel is in a great location. The only issue we had was with the location of the rooms and the stairs. They put us in an annex behind the main hotel, which was not a problem, but we had to go up very steeps stairs and there was no elevator. If you have any mobility issues (my mother uses a cane and had to navigate the stairs), it could be an issue. We did not let them know ahead of time that we had accessibility needs as I assumed there would be an elevator. But the rest was great.
Alice
Alice, 2-night trip
Verified
6/10 Good
Jun 8, 2025
Property was alright but breakfast was a bit stingy compared to others
Crystal
Crystal, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2022
A beautiful room in a great hotel. The breakfast was good, and above all, the staff was really kind and helpful.
Frederick
Verified
8/10 Very good
Jun 29, 2025
All was very well
Janice
Janice, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Lovely staff, clean and well located.
Central Visby is noisy in the evening, so this hotel is of course affected, but the location is great for daytime. The staff are super friendly and helpful,and the whole place was spotlessly clean and in great condition, no signs of wear and tear. Comfortable beds, and although not a huge range for breakfast, the selection was fresh and tasty.
Lovely decking area at the front, for breakfast, or a coffee in the afternoon, away from the crowds.
Kelly
Kelly, 7-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Bra
Anderas
Anderas, 3-night trip
Verified
8/10 Very good
Mar 16, 2023
Errol in Scandinavia
Good hotel in good location at entrance to old town. Staff were excellent.
Errol
Errol, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2022
A solid Swedish hotel experience
Terrific old-school resort town hotel experience. Calm, collected staff, with a sense that an austere Swedish old order is somehow looking out for you. Solid furniture and great room temperature, despite the cold.
Verified traveler
1-night trip
Verified
6/10 Good
Aug 2, 2024
Breakfast could bei better. The Rest was okay and beautiful.
Ulrich
Ulrich, 5-night trip
Verified
8/10 Very good
Aug 5, 2022
Perfect location in the center of Visby. Staff was very nice and helpful. We stayed in the Economy Room and the only issue was the rooms were warm in August with no air conditioning. However, there were fans but would prefer air conditioned rooms which I will make sure to check for next time.
Monica
Monica, 2-night trip
Verified
6/10 Good
Aug 10, 2024
Noisy street
The apartments are nice but the big downside is the noisy street outside. More isolation is needed so people can sleep without hearing the music from nearby restaurants and clubs
Markus
Markus, 1-night trip
Verified
8/10 Very good
May 30, 2025
.
Lukas
Lukas, 3-night trip
Verified
10/10 Exceptional
Mar 24, 2024
M
Kurt
Kurt, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2024
Everything
Tim Tony
Tim Tony, 2-night trip
Verified
6/10 Good
Jul 16, 2022
Location great! Noisy room, stairs to room dangerous, narrow, steep.
Room hot, no fan.
Shower spray holder broken.