The area is beautiful, peaceful. The only thing is no signal in the area. Its ok if you want to disconnect but if you have an emergency you can't call anyone.
Yes they have a phone number in case of an emergency but how you can call if you don't have signal in the resort?
Something for the management to think about it.
On Tuesday night we had an emergency with our car and it was a nightmare to communicate outside and receive messages. Also the resort office is closed Monday and Tuesday.
Also, a suggestion, please have a golf car, like the ones that you have for the maintenance, to use it in case of emergency or assist a client. We were in the top of the cabins, and we had to walk a lot back and forth looking for signal and help.
Thanks God we found help on Wednesday when the office was open and we were able to call insurance, tow services and our family (Dec 31). What a way to finish our vacations...
I hope nobody has to deal with a situation like this, very frustrating.
In terms of the room, it was clean, cozy and comfortable. Beautiful views. The only thing, we can't use the TV during the night because the signal situation.
My only suggestions for the room: Please provide a better pillows to sleep, those 2 were very stiff and hard.
In general, the place is good. Its just a few things that could be better. I wish you all the best.
Blessings!