2/10 Mediocre
12 de may de 2025
We arrived to a property that looked run down and abandoned. Some parts of the building had boarded up windows and a for sale sign out front. There was no one at the front desk. After waiting outside for some time a seemingly random person in street clothes walked over from across the street and asked if she could help us. We said we were supposed to check in to this establishment she told us to check in at another property. We felt already a bit hesitant about this as none of this information was described at time of booking. When speaking to the person at the front desk across the hall they said they will show us the room first. I have never had this before at a hotel and it made me extremely hesitant and uneasy. When we expressed this they said there's no reason to be concerned. When they showed us the room it looked dirty rundown and unsecure. The bathroom window looked like it could be broken into easily. We felt unsafe and decided to go elsewhere as I did not want to give my credit card and personal information. When we asked if we could have a refund after expressing our concerns the person at the front desk said it would not be possible and our credit card used to book the room through expedia was charged. I reached out to expedia about this and they said they would look into it. Still have not recieved a refund and had to pay for another hotel same night. Do not book here. Very sketchy and extremely dissapointing experience with expedia and this establishment.
carley
carley, viaje en pareja de 1 noche
Comentario de huésped verificado de Expedia
