Sorry to say a very negative experience at Hotel Santa Lucia Le Sabbie d'Oro. Unfortunately, the hotel did not meet our 4 star expectations. The hotel lacks a modern ambiance, and the staff was not friendly or service-minded. Additionally, the rooms experienced issues with plumbing, which is definitely disappointing.
Even after requesting a room change, the second room had a distinct tobacco smell, which is unpleasant for non-smokers. Furthermore, our first night was disrupted by noise from neighboring rooms, which is unacceptable for a peaceful stay. It is regrettable that the hotel did not offer any compensation for these inconveniences.
Regarding the location, having a train passing outside your window makes it far from a quiet and serene environment. If you are seeking a 4-star experience, I would not recommend this hotel.