4/10
Let me start off by saying, the location was great. Within walking distance to all the places we needed/wanted to go. That’s where it ends. Arrived late(12:30am as our flight was delayed), walked into an apartment that smelled of rotten milk/food. Since it was late and we were tired we figured just open some windows and deal with the smell in the morning. Except, upon walking into the bedrooms realized the carpets had not been vacuumed and there were no towels in the bathrooms(found them still in the wash machine so we had to wash them ourselves). Went back into the kitchen to put some items on the counter only to find there was food stuck on the counters, food still in the sink and garbage left in the garbage can. Tried to call the after hours #, they responded via text as to how they could help. As soon as I informed them the unit was never cleaned they did not respond again. Unable to sleep, our party of 3 went to a convenience store that was open until 2am and had to buy cleaning supplies and clean the apartment ourselves. Next day called again and left a message regarding the terrible smell and un-vacuumed carpets and what can be done. When I received no response again, I emailed, wrote a review on their site and called again. Finally, I got a call back saying they would send someone out. No one ever showed up. We travel a lot. Have stayed at about 15 different places in just this past year. This one I will not return to.
Shannon
Viaje en familia de 4 noches
