2/10
Could not stay here Due to the mix up with the room asked for not being available and an alternative roo offered not fit for human habitation. . The room offered had urine and human waist stains on floor the air cond with no front on it. There was mould on the ceiling broken furniture including damage to the bed frame. Their was a pungent overbearing smell. The communal bathroom is shared with the pub patrons. The manager mr Singh apologised and said he would refund the room however he claimed Expedia had our money and were refusing to let him refund the amount. I contacted the site awaiting confirmation of a refund. I have used this site extensively over the years never have I had to refuse a room based on its habitable state. Ended up driving an hour to another city and rebooking their for the same night.
Stephen
Viaje de negocios de 1 noche