¿Ofrece The Royal Shaza Suites la posibilidad de cancelar gratis y recibir un reembolso completo?

Sí, The Royal Shaza Suites dispone de tarifas de habitación completamente reembolsables que se pueden reservar en nuestro sitio web y cancelar hasta unos días antes de la entrada en función de la política de cancelación del alojamiento. Asegúrate de revisar los términos y condiciones de la política de cancelación del alojamiento.

¿Hay piscina en The Royal Shaza Suites?

Sí, hay 3 piscinas al aire libre y una piscina infantil. Los huéspedes pueden acceder a la piscina de 07:00 a 18:00.

¿Cuál es el horario para realizar la entrada y la salida en The Royal Shaza Suites?

La entrada se realiza a partir de las 12:00. La salida se efectúa a las 10:00.

¿Qué se puede hacer en The Royal Shaza Suites y en los alrededores?

Pásalo en grande con las actividades que encontrarás cerca del alojamiento, como visitas en barco, pesca y paseos en kayak. Además, el alojamiento ofrece aún más actividades recreativas, como clases de gimnasia. Date un chapuzón en una de las 3 piscinas al aire libre y disfruta del resto de las instalaciones de este hotel, que incluyen, por ejemplo, 3 bares y una playa privada. The Royal Shaza Suites dispone también de un gimnasio y servicios de spa, además de un jardín.

¿Hay algún restaurante en The Royal Shaza Suites o en sus inmediaciones?

Sí, cuenta con 2 restaurantes en sus instalaciones.

¿Qué tal está la zona de The Royal Shaza Suites?

The Royal Shaza Suites se encuentra en Shanzu. Entre las atracciones destaca Bamburi Beach, que está a 12 min en coche.

The Royal Shaza Suites en Mombasa: ver hotel, precios y opiniones

10/10 Excepcional

31 de ago de 2025

Awesome place to be clean staff are friendly everything is beautiful

shadrack, viaje en familia de 2 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

30 de ago de 2025

Thanks a lot for all! You were very helpful! :-) Marion & John

Johannes, viaje en pareja de 5 noches

Comentario de huésped verificado de Expedia

8/10 Muy bueno

28 de ago de 2025

Great satff

Mercy, viaje en familia de 3 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

1 de ago de 2025

Einzigartig Room Freundliche personal , leckeres Essen Ich komme wieder gerne

mahdi, viaje de 2 noches

Comentario de huésped verificado de Expedia

2/10 Mediocre

26 de jul de 2025

Hotel for those taking a break

Mona, viaje de 3 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

29 de jun de 2025

The best accomodation on my trip to Kenya!

Dazzle, viaje de 1 noche

Comentario de huésped verificado de Expedia

4/10 Aceptable

24 de may de 2025

Took 45 minutes for a cocktail to arrive and the bar worker continously kept the change prompting me to challenge his poor service. Not the best situation to be in while relaxing. Had another bar employee shout at my guest for not using a towel when none were in sight hidden behind the bar. Was asked several times by security "where I was going" like he is my dad. The employees think the hotel is a strict boarding school. Breakfast and the staff serving were absolutely amazing and are great representatives of the hotel. Maybe they could teach the staff at the bar/reception/security some customer service skills.

Sundeep Singh, viaje de 8 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

4 de abr de 2025

I got a very good offer to stay at the Royal Shaza suites and I am very happy to have chosen to stay here. The reception staff especially Emmanuel were very welcoming and helpful. I requested an early check in and early check out which were all accommodated for. The room was clean, spacious & quiet. I felt very safe at the property. The staff are very helpful and polite. I requested a very early breakfast for a few days which was accommodated for with no problem by the restaurant. Thanks to the chef and Charles, who served me almost every day of my stay. The laundry service are quick snd reasonably priced. There is a well equipped gym, several swimming pools, well maintained gardens and beach access to the ocean.

Ib, viaje de 9 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

30 de mar de 2025

Super super super super nice hotel

Super nice stay in Royal Shaza suites, away from crowded places. It's a hidden gem. Super clean spacious rooms, nice gym, two pools (bigger and one smaller) and also a big lawn. Super friendly and helpful staff. Breakfast was really good, many options to choose. Even it's a bit further it's easy to go around. They had also one of the best massage, I suggest to try it. I would give a ⭐⭐⭐⭐⭐

Petra, viaje de 3 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

23 de mar de 2025

Établissement excessivement propre. Serviettes de bains et draps changés chaque jour. Personnel accueillant, poli, gentil, serviable. Chambre très spacieuse. Grande douche. Piscine très propre également. En revanche les matelas des transat auraient besoin d’être changés. Excellent séjour. Je recommande cet hôtel les yeux fermés

Béatrice, viaje de 14 noches

Comentario de huésped verificado de Expedia

8/10 Muy bueno

16 de mar de 2025

Overall it is a nice place to stay. The pool and the beach too warm to swim, to be refresh and they close the pooll at 6 PM instead of at least 9 PM like most places around the world.

Artoosh, viaje en pareja de 3 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

13 de mar de 2025

It was safe, quiet and the staff wonderful

Manuel, viaje de 7 noches

Comentario de huésped verificado de Expedia

6/10 Bueno

6 de mar de 2025

Fair stay in Shanzu

It's ridiculous to charge 500 for toom service delivery. Very clean rooms save for the restaurant which was heavily infested by cats and roaches. The cats make it hard not to feed them hence the roaches. The bar area, did a fight occur there, there's a huge visible patch of blood which they need to scrub off thoroughly. My partner unknowingly paid cash at the bar which was never recieved but instead pocketed by the barman. Efforts to get the payment receipt was unsuccessful. That is simply stealing from both your guests and the company. Front desk staff and the hotel manager are amazing and very accommodative. Breakfast is substandard though. The food from the ala carte menu was made really good though it takes so long. Overall, we had a lovely time here and will definitely come back.

Mary, viaje de 2 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

15 de feb de 2025

The staf is great, the view from the roim an the pool is breathtaking.

Ammar Ahmed Hassan, viaje en familia de 4 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

13 de feb de 2025

We really loved our stay here! The staff was so accommodating especially Terry at the desk! The rooms were perfect. Access to beaches were close. Really beautiful hotel would recommend!

Michele, viaje en pareja de 6 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

9 de feb de 2025

I have no complaints. The location is beautiful property will maintained staff very, nice and friendly I will recommend to my friends and I will return

Manuel, viaje de 3 noches

Comentario de huésped verificado de Expedia

8/10 Muy bueno

9 de feb de 2025

Die Unterkunft an sich ist gut. Das Personal sehr bemüht. Das Essen ist jedoch nicht gut.

Anastasia, viaje de 6 noches

Comentario de huésped verificado de Expedia

8/10 Muy bueno

29 de ene de 2025

Annan kokonaisuudessa arvosanaksi 8/10

Hotelli oli siisti ja puhdas. Todella kaunis paikka. Aamuapala buffetti oli kattava ja monipuolinen. Halal ruokia oli saatavilla.Työntekijät olivat kohteliaita ja avuliaita. Kaikki oli täydellistä, paitsi pari seikkaa missä olisi parantamisen varaa. Ravintolan ruoka paitsi aamupala ei ollut hyvää sekä ruuan valmistsmisessa menee todella kauan, vaikka ravintolassa ei olisikaan muita asiakkaita.

Viaje en familia de 7 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

2 de ene de 2025

Viaje de 3 noches

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

7 de dic de 2024

The property is good

faustin, viaje en pareja de 8 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

26 de nov de 2024

Amazing hotel😍

Victor, viaje de 3 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

22 de nov de 2024

This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit. I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :) I liked how confident and polite staff were to engage in conversations and remained both friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back. To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes

Agnes, viaje de 4 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

12 de oct de 2024

The staffs were so friendly and accommodative.the rooms are so spacious and very clean,with a very nice sea view.the food was so delicious and cooked to perfection.the bar and the restaurant staffs were very helpful and very kind..i enjoyed every moment and i am so greatful for the good services..thankyou Royal Shaza

Anne, viaje de 1 noche

Comentario de huésped verificado de Expedia

2/10 Mediocre

22 de sept de 2024

We booked a 3 bedroom executive suite that on Expedia said "sleeps six" and we had 3 adult male travelers. Even though there are 3 separate rooms with three separate queen beds, we were charged an additional 250 USD for having an extra person. The room was advertised as 113 USD per night. With the extra person charge, the real rate was 191 USD per night. This should be the largest, boldest number on the Expedia listing. It makes no sense to have a 3 bedroom suite charge extra for 3 people. The manager tried to give us a paper brochure in the lobby to show us the per person rate that we did not see online or until day 2 of the stay, when I saw the extra 250 USD charge sneakily added to my credit card. We shot videos, raved about the hotel on instagram and youtube, but will now be actively not supporting this hotel unless a manager or owner contacts me directly, refunds the money and/or compensates us with another stay. (The hotel was great but the false advertising was predatory!)

Duane, viaje con amigos de 3 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

20 de sept de 2024

Leah, viaje de 3 noches

Comentario de huésped verificado de Expedia

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