2/10 Mediocre
10 de sept de 2025
Disappointed, don't book there.
I booked The County Hotel as a last-minute treat for my partner while we visited for his late brother’s birthday memorial. Sadly, the stay was hugely disappointing and we didn’t even end up staying the night.
When we arrived, the room was in a shocking state. The bedsheet had a brown stain on it, which immediately made us question whether the bedding had been changed. Half the lights in the room didn’t work, making it feel dark and unwelcoming. The door to the bathroom even had a hole in it that looked like it had been punched, which made us feel uncomfortable. On top of that, the TV remote was broken, with the back missing so the batteries kept falling out — another sign that the room hadn’t been checked properly.
The final straw came from the guests in the room next door. Smoke from their room came through into ours, and as I suffer from asthma, this quickly triggered irritation in my chest and breathing problems. In a hotel that should be smoke-free, this is completely unacceptable and left me with no choice but to leave.
This was meant to be a comforting trip at a difficult time, but instead it added unnecessary stress and disappointment. Clean sheets, working lights, safe doors, and smoke-free rooms are the bare minimum any guest should expect — but The County Hotel failed on every count.
We left without staying and will never return. Sadly, I cannot recommend this hotel to anyone.
Laura Jayne
Laura Jayne, viaje de 1 noche
Comentario de huésped verificado de Hoteles.com
