In the heart of Downtown London, Hotel Metro offers modern comfort. Unwind in a cozy room with free WiFi or take advantage of convenient services like dry cleaning and luggage storage. The helpful staff has left a lasting impression on previous guests.
London, ON (XDQ-London Train Station) - 6 min walk
Restaurants
Cousin Vinny's Pizza - 3 min walk
Richmond Tavern - 2 min walk
Tim Hortons - 3 min walk
The Works Gourmet Burger Bistro - 2 min walk
Massey's Fine Indian Cusine - 3 min walk
About this property
Hotel Metro
Hotel Metro puts you just a 5-minute drive from University of Western Ontario. Freebies like WiFi and wired internet are added perks, and guests looking to stay active can check out the nearby downhill skiing and snowboarding. Fellow travelers love the helpful staff and central location.
At a glance
DONE
Hotel size
20 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 25
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Pets
Pets allowed (dogs and cats only, 1 total, up to 25 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
24-hour offsite parking within 656 ft (CAD 29.38 per day)
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Downhill skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Romance packages
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Television in common areas
Art Deco architecture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 41
Wheelchair-accessible path to elevator
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Champagne service
Mini-fridge
Microwave (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: CAD 150 per accommodation, per stay
Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)
Optional extras
Late check-out can be arranged for an extra charge of CAD 65.00 (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 65.00 per pet, per night (maximum CAD 100 per stay)
Parking
Parking is available nearby and costs CAD 29.38 per day (656 ft away; open 24 hours)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London
Frequently asked questions
Does Hotel Metro offer free cancellation for a full refund?
Yes, Hotel Metro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metro?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of CAD 65.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Hotel Metro?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of CAD 65.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Metro and nearby?
Have fun with nearby winter activities like downhill skiing and snowboarding.
What's the area around Hotel Metro like?
Hotel Metro is in Downtown London, a short 6-minute walk from London Station and 2 minutes' walk from Covent Garden Market. Travelers say the local area is good for shopping and very central.
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Reviews
Hotel Metro Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Amenities
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The property's spa shower was a highlight, offering a luxurious experience. (3 reviews)
The hot tub was a highlight, with reviewers praising its size and quality. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Parking
Bed
Restaurant
Boutique hotel
Market
Bathroom
Shower
Reviews
Verified
10/10 Exceptional
Apr 8, 2026
Good location
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Clean, friendly staff, good location
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Great stay! Clean room, friendly staff and lovely amenities.
Sonja
Sonja, 1-night trip
Verified
10/10 Exceptional
Mar 15, 2026
Room was spacious and clean. Staff was friendly would definitely stay here again
Ron
Ron, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Sweet place to stay awesome location
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2026
Counter Staff were professional and courteous- Very private and clean rooms.
Rod
Rod, 1-night trip
Verified
8/10 Very good
Mar 21, 2026
Excellent location and clean linens and towels! Could use some heavier doors to block hallway noises, but overall a quiet place.
Kimberly
Kimberly, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Clean room, easy check in, pictures accurate. Will stay again when in town for work.
Katherine
Katherine, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Clean room, easy check in, comfy beds, pleasant staff
Savanna
Savanna, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Very clean and spacious room with a great location close to plenty of amazing restaurants.
David
David, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Room was awesome! Clean and very quiet, would stay here again!
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Very pleasant check-in woman and clean room with a beautiful view!
Jack
Jack, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Spacious room, kind staffs, nice amenities, discounted parking offer. Everything was worthy to stay! Looking forward staying again soon!
hyeyoun
hyeyoun, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Clean room, friendly staff, very quiet. Room was amazing!
Skye
Skye, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Great rooms, amazing staff, excellent location!
Dusan
Dusan, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Great hotel, beautiful amenities will be staying again
Tabatha
Tabatha, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Clean, quiet…close to all downtown restaurants and market.
Colleen
Colleen, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Spotless and very friendly staff
Carl
Carl, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Staff were extremely courteous
Amy
Amy, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Clean, spacious rooms, easy check-in and check-out.
Mitesh
Mitesh, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Room was very clean and the staff was lovely.
Kathleen
Kathleen, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Clean room, great staff, lots of shops and dining nearby
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
The woman at the front desk was fantastic. Room was great as always.
Richard
Richard, 1-night trip
Verified
8/10 Very good
Jan 12, 2026
Really big room. Beautiful lobby, handy location.
Loved it.
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Our room was spotless, front staff has been accommodating and helpful. Very nice to get away.