The hotel puts on a nice performance to appear trendy, but when it comes to basic care for its guests, it falls short. In addition to a cockroach in the room, the A/C stopped working overnight and by 4am became intolerable for us and our baby, leaving us with very little sleep. While the overnight staff kindly moved us to a new room, the morning staff lead showed zero regret or remorse for the situation. He begrudgingly offered one extra hour of late check out upon request, and demanded we pay 150$ / hr for anything further. He treated our lack of sleep and attempts to recover as if it was our fault, not the hotel’s broken A/C. We will go somewhere else next time that shows more care for its guests.