2/10 Mediocre
29 de ago de 2025
Not as advertised!
We booked our stay in April 2025 for late August 2025 and the website said that the Mansion would be open in the summer. It was not and there is only one restaurant in the Marina (it is fabulous and not associated with the hotel). There was no food on Tuesday and Wednesday other than a snack bar at the Marina because that restaurant was closed and the Mansion is shuttered. Our check in was contactless but when we arrived our room was HOT and there was only Decaf coffee because they had "run out" of regular coffee! There was no AC, there were other guests on the same patio (no dividers) who were smoking and making noise late into the night. Although the room was big, it was tired and the carpet dirty, the shower drain was plugged, and I can only say that the King size bed was a King size. There was no room service on our second day and housekeeping came into the room when we were out to eat on the morning we were checking out and cleaned our room BEFORE checkout time! We came back to our room having the door wide open. Oh and the safe is not bolted to anything. For the money, this was so not worth it and we would not stay again.
Mary E
Mary E, viaje de 2 noches
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