I was worried at first when I booked as there was only 1 review, but this apartment is fabulous and I highly recommend it.
Apartment
Amazing apartment, it's modern, clean and new. Just like the pictures. Small hob, microwave oven with basics utensils, washing liquid, bin bags and cleaning cloth. They also provide tuppaware boxes. Large fridge and plenty of storage. Good walk in shower (but toilet and showers have glass doors with large gaps). Big comfy beds with a balcony. Aircon worked well. We had mountain views and it was lovely, can look round the building at the seafront anyway.
Location
Convenient location with a playground behind and the beach opposite the apartments.
Lovely touches to welcome us (beach towels, handwritten note, tote bag, a comforter for the child).
Service/communication
We were kept informed throughout, communicated by email and organise our bed layouts easily.
The check-in process is online based, easy to take pictures of your passport and sign, but they need your email address first to send you the forms to complete. Since I booked with hotels.com I initially started the chat through hotels.com app. It blocks out email addresses (displays as -----@------- so they need you to type it with spaces in order to proceed). It's a shame the details weren't passed on via hotels.com.
I wasn't sure about check out but the cleaners took our room cards.
