Escape to Enjoy Puerto Varas, an upscale retreat nestled by the lake. Indulge in a continental breakfast, unwind at the firepit or rejuvenate with a spa massage. With high-speed WiFi and multilingual staff, your stay will be nothing short of seamless.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Near the beach
Full-service spa
Bar/lounge
24-hour room service
Coffee shop/cafe
24-hour business center
Business center
Meeting rooms
Airport shuttle
Ferry terminal shuttle
Terrace
For families (6)
Children stay free
Private bathroom
Living room
Garden
Terrace
Daily housekeeping
Why we love this property
Work meets relaxation
This hotel combines business amenities with spa indulgence. A 24-hour business center supports work, while massage services refresh tired minds.
Cafe & breakfast spot
Continental breakfast greets guests each morning in a welcoming cafe. The bar and vegan or vegetarian dining options promise culinary satisfaction.
Klenner 349, Puerto Varas, Los Lagos Region, 5550454
What's nearby
Opitz House - 6 min walk - 0.5 km
Puerto Varas Beach - 7 min walk - 0.7 km
Puerto Varas Plaza de Armas - 9 min walk - 0.8 km
Casino Dreams Puerto Varas - 10 min walk - 0.9 km
Church of the Sacred Heart - 13 min walk - 1.2 km
Getting around
Puerto Montt (PMC-Tepual) - 31 min drive
Puerto Varas Station - 1 min walk
La Paloma Station - 30 min drive
Airport shuttle
Ferry terminal shuttle (surcharge)
Restaurants
Mesa Tropera - 5 min walk
Restaurante Mirador del Lago - 4 min walk
Café Mawen - 6 min walk
El Barista Caffé - 6 min walk
Nose - 5 min walk
About this property
Enjoy Puerto Varas
Enjoy Puerto Varas is a great choice for a stay in Puerto Varas. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
91 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 4 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Transfers
Ferry terminal shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Working away
24-hour business center
Meeting rooms
Conference space (6588 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1939
Garden
Terrace
Library
Fireplace in lobby
Television in common areas
Bicycle parking
Full-service spa
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Reception hall
Firepit
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Heating
Bathrobes
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Renovations and closures
This property is closed from January 30 2026 to January 29 2028 (dates subject to change).
Children & extra beds
Rollaway beds are available for CLP 55.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Enjoy Puerto Varas Hotel
Hotel Patagónico Puerto Varas
Patagónico Puerto Varas
Enjoy Puerto Varas Hotel
Enjoy Puerto Varas Puerto Varas
Enjoy Puerto Varas Hotel Puerto Varas
Frequently asked questions
Is Enjoy Puerto Varas currently open?
This property is closed from January 30 2026 to January 29 2028 (dates subject to change).
Does Enjoy Puerto Varas offer free cancellation for a full refund?
Yes, Enjoy Puerto Varas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Enjoy Puerto Varas?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Enjoy Puerto Varas?
Check-in start time: 4 PM; Check-in end time: 4 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Enjoy Puerto Varas?
No, this hotel doesn't have a casino, but Casino Dreams Puerto Varas (9-min walk) is nearby.
What is there to do at Enjoy Puerto Varas and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
What's the area around Enjoy Puerto Varas like?
Enjoy Puerto Varas is located near Puerto Varas Beach, just a short 1-minute walk from Puerto Varas Station and 9 minutes' walk from Puerto Varas Plaza de Armas.
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Reviews
Enjoy Puerto Varas Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
8.6
Staff & service
8.2
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Weather
Reviews
Verified
10/10 Exceptional
Mar 18, 2025
Enjoyed our stay
We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights.
Maria L
Maria L, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2024
Stayed here for four nights with my son. The front desk service we received from Felipe was top notch! He was so polite and gave us a wonderful welcome. He went over all the amenities and was so helpful when we had questions. The staff in the spa were wonderful as well. I wish we could have stayed longer, but hope to return for another visit soon!
Marcus
Marcus, 4-night trip
Verified
10/10 Exceptional
Aug 26, 2023
its pretty and clean
Hilda Susana
Hilda Susana, 1-night trip
Verified
8/10 Very good
Mar 22, 2024
The hotel is well designed but needs some refreshing. Carpeting needs replacing everywhere and the chippy painted tile in the spa showers made it look gross. However: staff was very helpful and we really enjoyed our stay!
Sarah
Sarah, 2-night trip
Verified
4/10 Fair
Jul 21, 2025
worst breakfast ,decayed infrastructure,not friendly or experienced costumer service
Jerry
Jerry, 2-night trip
Verified
6/10 Good
Feb 27, 2024
This hotel could be so much more with maintenance.
Large spacious room that was nicely appointed. Professional and attentive staff with easy check in and helpful manner. Room: spacious and nicely appointed, comfortable bed, but there was a toilet leak, lukewarm shower, and the carpet was so dirty that it turned the souls of my feet black. Common areas: inside and outside lack maintenance. Location is great. We paid for a lake view but the trees were overgrown and blocked much of it. Breakfast had many items to choose from and a large veranda to watch the sun glisten over the lake. Okay value for money.
James
James, 2-night trip
Verified
10/10 Exceptional
Mar 13, 2023
Great stay
Very confortable hotel well located. Bar and restaurant close early (aboyt 10 pm)
Alonso
Alonso, 4-night trip
Verified
8/10 Very good
Aug 18, 2025
Due for maintenance
Very nice hotel with a decent restaurant.
However, when you "scratch the surface", it seems to have suffered a bit from neglect over time in the common areas, including the gym which has a humidity issue.
Despite all of this, I would recommend staying here.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jul 3, 2024
Clean, quaint, spa, pool, walkable. I would consider lighting in the evening in the bar. Way too bright and not inviting. Otherwise , great stay.
Julie
Julie, 1-night trip
Verified
8/10 Very good
Jan 13, 2023
Rooms are in good condition and spacious.
Outside areas are in dire need of maitenance.
Agner
Agner, 2-night trip
Verified
10/10 Exceptional
Oct 25, 2022
Very friendly staff, they gave us good guidance about what to do. Very clean and close to the center of Puerto Varas. Sadly the access to the backyard was not open I guess because of the season. I enjoyed reading the poems in the walls.
Silvana
Silvana, 3-night trip
Verified
2/10 Poor
Mar 17, 2023
Worst hotel experience ever
It was an absolutely horrible experience. From the point of check in until our voluntary early departure, we never felt welcomed, appreciated, safe, or any friendly nature del any of the staff. The rooms are not as advertised both size and view wise. The keyed my car and overall I say STAY away from this place.
MATIAS
MATIAS, 1-night trip
Verified
2/10 Poor
Jan 5, 2026
El hotel ya no existe
Ustedes me estafaron.
Expedia Relocation
Expedia Relocation, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Excelente atendimento.
Marcelo
Marcelo, 3-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Confortavel
Otima experiencia, quarto muito confortavel. Muito bom o cafe da manha e o restaurante do jantar tambem. Podiam apenas melhorar a fachada do hotel que esta deteriorada.
Johann Diego
Johann Diego, 5-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Fue una estadía extraordinaria, celebrando los 41 años de matrimonio, bonito entorno del hotel y las instalaciones amplias y cómodas, mucha tranquilidad
Jaime
Jaime, 7-night trip
Verified
8/10 Very good
Mar 8, 2025
Ein gutes Hotel, von innen top Zustand, außen könnte es einen Anstrich vertragen.
Top Lage, zu Fuß in wenigen Minuten in der City - top Restaurants fussläufig.
Ralf
Ralf, 2-night trip
Verified
2/10 Poor
Jan 27, 2025
péssimo. As fotos do anuncio são de 10 anos atrás
Verified traveler
3-night trip
Verified
6/10 Good
Jan 24, 2025
Es un Hotel grande, pero está muy venido abajo. Se nota que tuvo épocas buenas pero (Mantenimiento) deja mucho que desear
fernando
fernando, 1-night trip
Verified
4/10 Fair
Jan 13, 2025
Hotel viejo, no tiene relación precio calidad
Es un hotel muy viejo, las habitaciones son amplias, pero se nota que no han invertido.
Alfombras sucias, muebles deteriorados. El aire acondicionado va sobre el escritorio, el de.nuestra habitacion no funcionaba, asi que el.personal del hotel nos cambio de habitacion.
Desayuno pobre, ni siquiera omelet te pueden hacer.
Piscina sucia y oscura.
No lo volveria a repetir.
Andrea
Andrea, 2-night trip
Verified
4/10 Fair
Jan 2, 2025
Desorganização, banho frio, falta de energia
Mais de 20 dias antes da hospedagem troquei emails com o hotel para que 1 dos aptos tivesse 2 camas de solteiro e recebi a confirmação. Ao fazer o check in as reservas eram para 2 camas de casal e nem se quer tinham a informação dessa solicitação, pra piorar, não haviam como fazer a alteração na mesma categoria e com aptos próximos, pois não havia disponibilidade.
Havia me hospedado nesse hotel há 2 anos e meio atras, no inverno e já havia reclamado do banho frio, principalmente quando se retorna dos passeios a menos de 0ºC e a única coisa que vc deseja é um banho bem quente.
Retornei agora acreditando que após todo esse tempo e certamente diversas reclamações, isso tivesse resolvido. Embora a temperatura externa estivesse mais quente que antes (agora é primavera), ainda sim tive que reclamar do banho frio. Informam que a temperatura da caldeira é de 40ºC, porém essa temperatura chega até o chuveiro. Mesmo apenas abrindo a agua quente a agua sai morna e vc passa frio. Como é primavera a calefação do hotel está desligada então não há como se aquecer.
No ultimo dia acabou a luz, tínhamos horário para sair devido ao horário do voo. Acordei e não tinha como tomar banho pois não há gerador de energia no hotel, um absurdo maior ainda. Não tinha nem como escovar os dentes, pois nem agua fria estava bombeando para a pia, nem luz de emergência funcionava. A chave do apto também não funciona e a recepção não sabia como resolver.
O hotel é incrível, pecam pelo mínimo e necessário.
Silvia
Silvia, 1-night trip
Verified
4/10 Fair
Jan 2, 2025
Desorganização, banho frio e falta de energia
Mais de 20 dias antes da hospedagem troquei emails com o hotel para que 1 dos aptos tivesse 2 camas de solteiro e recebi a confirmação. Ao fazer o check in as reservas eram para 2 camas de casal e nem se quer tinham a informação dessa solicitação, pra piorar, não haviam como fazer a alteração na mesma categoria e com aptos próximos, pois não havia disponibilidade.
Havia me hospedado nesse hotel há 2 anos e meio atras, no inverno e já havia reclamado do banho frio, principalmente quando se retorna dos passeios a menos de 0ºC e a única coisa que vc deseja é um banho bem quente.
Retornei agora acreditando que após todo esse tempo e certamente diversas reclamações, isso tivesse resolvido. Embora a temperatura externa estivesse mais quente que antes (agora é primavera), ainda sim tive que reclamar do banho frio. Informam que a temperatura da caldeira é de 40ºC, porém essa temperatura chega até o chuveiro. Mesmo apenas abrindo a agua quente a agua sai morna e vc passa frio. Como é primavera a calefação do hotel está desligada então não há como se aquecer.
No ultimo dia acabou a luz, tínhamos horário para sair devido ao horário do voo. Acordei e não tinha como tomar banho pois não há gerador de energia no hotel, um absurdo maior ainda. Não tinha nem como escovar os dentes, pois nem agua fria estava bombeando para a pia, nem luz de emergência funcionava. A chave do apto também não funciona e a recepção não sabia como resolver.
O hotel é incrível, pecam pelo mínimo e necessário.
Silvia
Silvia, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Muy buena estadía. Como siempre.
Buena atención. Desayuno ok.
Lo unico es que sólo abran la piscina post 31 de Dic.