6/10 Bueno
1 de ago de 2025
Good location, poor stay in an apartment not hotel
Location is perfect for seeing Cleveland, but we found the property uncomfortable. We messaged with the company, and they were friendly, but they couldn't fix any of the problems. #1 The bed was not a traditional mattress or memory foam - some sort of incredibly uncomfortable hard foam. #2 The flimsy blinds on the window did not block light at all. #3 The building was under construction with construction out the window and in the elevator. #4 We never received check in info and had to call and text repeatedly to ask for it. #5 Check in and out are annoying because you have to hope for street parking while you go inside to get a parking garage pass. #6 Less important, the apartment had a weird unfinished ceiling and random wall not painted. The lobby and common areas were truly bizarre, as if different people chose each pillow, chair, carpet, and wallpaper. Sometimes in the evening homeless were asking for money at the front door to the building.
Viajero verificado
Viaje de 4 noches
Comentario de huésped verificado de Hoteles.com
