The staff was lovely, however this does not make up for the grounds nor does it make up for the run down rooms, linens, and overalll appearance of the property & its rooms. Every towel, every day, was tattered or torn. Bedsheets had holes in them. The property is extremely run down, not properly maintained, every stone & exterior decor is dirty and ungroomed. The outdoor water sources do not have water movement, so the water is stagnate. The back of the facility smells of sewer. The rooms are very dark & not well cleaned. They advertise "pillow top" mattresses, they provide pillow top toppers, on request, and they do not add comfort. The gym is deplorable. No space, old equipment that is rusted, no cleaning supplies to wipe down mats or equipment. The breakfast bar containers are not washed daily, the condiments are just topped up.