2/10 Mediocre
17 de diciembre de 2024
Not your average Holiday Inn
We like staying at Holiday Inn hotels. They're usually a nicer quality of the mid range hotels. However, this one failed at all aspects of it. Firstly was check in. We had our dog with us. Nowhere on the hotels.com website nor the hotel's own website said there was a $50 fee for the dog. It only said "pets welcome ". I've been to other Holiday Inns where it's around $20 and clearly listed. We pointed out that it wasn't right to charge such a rate when it's not even listed on the website, but the comments fell on deaf ears. We had two rooms reserved. We had to return to the front desk multiple times to get rooms even remotely close to each other. The 4th floor hallways were disgusting with crumbs and candy all over. There was a used hairy razor left in the shower. Breakfast didn't have any bacon or sausage. And last but not least, the pool was so cloudy that you could barely see the bottom, which was almost a good thing because the bottom was filthy. We'll return to other Holiday Inns, but never this one.
Raquel
Raquel, viaje en familia de 1 noche
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