Although it’s a franchise hotel, it felt special and classy. The bakery and coffee shop downstairs is great in the morning, and they offer a discount to guests (be sure to tell them, they don’t ask and don’t advertise it). Somethings are not explicitly clear, like the basement (floor zero in the elevator) is where the luggage store room is. If you need towels, you need to replace them yourself and they are kept someplace else on the hotel (we got ours by asking the cleaning service). Great kitchen, comfy bed, ideal location with parking. Shower is awesome as well and love the heated towel rack.