2/10 Mediocre
30 de may de 2025
When we walked into the entrance we were greeted with cigarette butts all over the floor and an overwhelming smell of ‘weed’! This was instantly worrying but we went to our room which had a modern lock on it. The apartment itself was clean and basic but we already felt uneasy after the drive through the area and the welcome.
We thought we would persevere so went back to the car to unload but as I walked back in with my youngest son a man was hovering around saying the code had been changed and could we let him in. I felt totally intimidated and had no choice to let him in whilst trying to shield the code from him.
By this point my anxiety was already at a high so we thought we would take the dog for a walk and get fresh air but again there was some unsavoury characters nearby and I couldn’t take it anymore. We honestly felt like it was some type of halfway house and had to pack up and leave! I have never left any accommodation in all my years of travelling but there was no way I could sleep here with my children.
I contacted the hosts immediately to let them know and he was very apologetic and by the time we walked back out someone had been to the entrance and sprayed something to mask the smell. That’s not good enough in my opinion.
I did request a full refund as this impacted our trip massively and we had to fork out quite a chunk for another accommodation that night but we’ve only been given 50% back which I don’t think is fair considering what happened.
Lorraine
Lorraine, viaje en familia de 1 noche
Comentario de huésped verificado de Hoteles.com
