2/10 Mediocre
18 de febrero de 2025
Not very ADA compliant or disabled friendly
When I checked in with 2 service dogs they kept requesting their "registration" paperwork and even after showing them the ADA website stating there is no registration in the US, they kept asking for paperwork. They then went on to say how people "tried to take advantage" of service dog laws when their pets weren't service dogs. I tried to explain that yes, that does happen, and the majority of them provide "registration" documents that were bought online, instead of just providing answers to the 2 questions the ADA states can be asked. No true SD handler is going to have an issue answering those questions. If they insist on just showing a document and refuse to answer what tasks the dog is trained to do, chances are they are not an actual SD. They also wanted to charge me an additional "cleaning" fee because of having the service dogs, yet the room was very dingy and not very clean to begin with. The bathtub had a black ring under the splash guard before the actual tub started. There were discolored areas on all the walls, along with scratches. The bed sheets had discolored areas on them when the comforter and top sheet was first pulled down, prior to our dogs even being on the beds. The room was very small and not very disabled friendly. The heater/AC was about 8" from one of the beds. The outlets were very weird and our phone chargers kept falling out. The cord to my Mama's BiPap wouldn't stay in either of the outlets that were near the beds.
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Viaje en familia de 2 noches
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