TV didn't work-turned on but nothing after that. Went to office 3 times-tried 2 more remotes. After third one, the office person came to my room. She tried a few things but was unsuccessful. She told me give her 10 minutes, she would call someone. This is now about an hour after check in. I hadn't unpacked. She said she could give me another room but said the other one wasn't "new". Not sure what that meant. This was now 11:14 pm. No one showed up or called me so I called the front desk a few minutes after midnight. It was a different person on a new shift. She had been told about the tv but said it was too late for someone to come out. Would have been helpful to know that. Before I would use the toilet I had to flush it twice to get rid of whatever matter was floating in it. In the morning, I took a shower. No tub, a small 2-3 inch "curb" along the shower. I was standing in water; I didn't think it went over the "curb" but the floor was covred with water. I did have the shower curtain properly placed. I had my shoes near the door, they were wet. The water went out into the are near the sink outside the bathroom. I dried my feet before getting out of the shower but had to step on the wet floor. When I got to the bed and took the towel to dry my feet, the bottom of my feet were black so I had to dirty the towel. There was no bathmat. There were 2 washclothes, 2 bath towels (I used one for my hair), and one hand towel. Not sure why 2 of the others and only one hand towel.