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Grand Guadalupe by Inmense

3.0 star property
Hotel convenient to San Cristóbal de las Casas Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Guadalupe by Inmense

Exterior
Breakfast area
Presidential Suite | Deep soaking bathtub
Exterior
Presidential Suite | Bathroom sink

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Self parking
  • Spa services
  • Library
  • Multilingual staff
  • Concierge services
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Television
  • Daily housekeeping
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite (Master)

Suite (Master) | In-room safe, free WiFi, bed sheets

Suite (Master)

Highlights

Flat-screen TV
Digital channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

Highlights

Flat-screen TV
Down duvet
Designer toiletries
Digital channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

Highlights

Flat-screen TV
Down duvet
Designer toiletries
Private bathroom
Digital channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

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Free breakfast
Spa
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8.8 out of 10, Excellent, (205)
The price is $40
$48 total
includes taxes & fees
Dec 5 - Dec 6
Santuario Las Escaleras
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About the neighborhood

Map
Real de Guadalupe No. 172, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230

What's nearby

  • Guadalupe Church - 3 min walk - 0.3 km
  • Na Bolom Cultural Museum - 9 min walk - 0.8 km
  • San Cristóbal de las Casas Cathedral - 14 min walk - 1.2 km
  • Plaza 31 de Marzo - 16 min walk - 1.4 km
  • Santo Domingo Handicraft Market - 18 min walk - 1.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 79 min drive

Restaurants

  • ‪Cerveceria Naufragio - ‬4 min walk
  • ‪Pasteleria Candilejas - ‬8 min walk
  • ‪Antojitos la Cheyona - ‬4 min walk
  • ‪Café "Semilla Abundante - ‬1 min walk
  • ‪Yoi Sushi - ‬2 min walk

About this property

Grand Guadalupe by Inmense

Grand Guadalupe by Inmense offers a great location, putting you within a 15-minute walk of San Cristóbal de las Casas Cathedral.

Languages

English, French, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 200 per day)

Other information

  • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • Library
  • Spa services

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Parking

  • Self parking costs MXN 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Casa de Guadalupe
Hotel Casa Guadalupe
Grand Guadalupe by Inmense Hotel
Grand Guadalupe by Inmense San Cristóbal de las Casas
Grand Guadalupe by Inmense Hotel San Cristóbal de las Casas

Frequently asked questions

Does Grand Guadalupe by Inmense offer free cancellation for a full refund?
Yes, Grand Guadalupe by Inmense does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Guadalupe by Inmense?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Guadalupe by Inmense?
Yes. Self parking costs MXN 200 per day.
What are the check-in and check-out times at Grand Guadalupe by Inmense?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Grand Guadalupe by Inmense and nearby?
Grand Guadalupe by Inmense has spa services.
What's the area around Grand Guadalupe by Inmense like?
Grand Guadalupe by Inmense is a short 14-minute walk from San Cristóbal de las Casas Cathedral and 9 minutes' walk from Na Bolom Cultural Museum.

Grand Guadalupe by Inmense Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very Good

Property was nice rooms were great and it was close to the Guadalupe basilica
Mariela, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Love the feel of the place Location was ideal service is excellent especially the personnel name Oscar very attentive
Agapito, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Joel, 3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

All the stuff were excellent . Specially the kitchen staff and front desk were amazing z
Cesar, 5-night trip
Verified Expedia guest review

8/10 Very Good

The manager at Grand Guadalupe transferred us to Las Escaleras, another hotel by Inmense. It was an amazing place...beautiful and right near the center of town.
2-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

The property is beautiful, clean and comfortable. The staff is amazing. Evelyn and Oscar make you feel at home. They are wonderfully hospitable with great personalities and smiles. The rooms have everything you need. Toiletries are of great quality. Beds are comfortable. The breakfast is delicious beyond words... just can’t say enough of Grand Guadalupe! If you’re staying in San Cristóbal this is most definitely the bestest.
2-night romance trip
Verified Travelocity guest review

2/10 Poor

Avoid this hotel!
The employees of this hotel were very unhelpful. The manager never cared to address the problems with the room such as the lack of hot water, internet and tv service. Furthermore the hotel was very cold and there was not heater. Lastly, the room was extremely noise due to the fact that all the rooms face the street. I would not recommend this hotel!
Lina, 2-night trip
Verified Expedia guest review

4/10 Fair

Lousy - and looks are deceiving
Water only worked half the time. Sewage smells. Far from the town center. Very small breakfast. Noisy. The place looks beautiful but looks are deceiving. I wasted my money on this place. Only saving grace was a nice staff but with the inability to change anything for the better.
Verified Hoteles.com guest review

10/10 Exceptional

My Chiapas stay...
This boutique hotel was amazing. Colonial meets couture. Staff is extremely friendly and helpful and provided a town map with tourist attractions.
Verified Expedia guest review

10/10 Exceptional

Verified Hoteles.com guest review

10/10 Exceptional

Verified Hoteles.com guest review

10/10 Exceptional

Very Ni ce Stay.
Our family stayed here for a few days recently and we really liked it. Its a very cute and clean smaller hotel with plenty of charm and wonderful rooms and a fantastic view. The food was good, and the service great. Very helpful people. It also has a place on the roof of the room to kick back and take it all in.
Verified Expedia guest review

8/10 Very Good

Beautiful hotel
We enjoyed our stay very much in Casa de Guadalupe. Overall, the staff was very helpful and friendly. It's close to the historic downtown, but still a quiet getaway. Beautiful design, and everything we needed.
Verified Expedia guest review

8/10 Very Good

Beautiful but inconvenient
Over all the hotel is nice ,a restored hacienda, but certain inconveniences made it not as nice as it could have been. We paid more here than anywhere on our 2 month trip and it wasn't the best. The beds were hard as rocks. They said they were brand new and I think they were. They had no cushioning on the top. I felt bruised In the morning. The rooms open to the central courtyard which is the dining room. So forget sleeping in! The car parking was several blocks away and they locked it at all times so if you needed your car you had to get someone to go with you. The central part of the town was quite a truck. They are pet friendly but they charge $250 pesos per night extra. I wish there was a way of knowing up what extra charges exactly apply.
Verified Hoteles.com guest review

8/10 Very Good

Awesome
Very gentle recepcionists.
Verified Hoteles.com guest review

2/10 Poor

No respetan la reservación previa, no les importa que exijas el cambio. Pagué por una suite y me estaban dando un cuarto chico, nada qué ver con lo solicitado. Nunca dio la cara el gerente. La habitación de arriba, sin energía eléctrica, sin servicio a las habitaciones, sin restaurante y sin estacionamiento.
leonel Enrique López, 1-night family trip
Verified Expedia guest review

6/10 Good

Decepcionada
Para empezar no tenía servicios de spa, no había restaurante abierto del hotel, la calefacción se hecho a perder, no servía el telefono. El hotel muy bonito pero de nada sirve lo bonito si no tiene ciertos servicios.
Sarai, 4-night trip
Verified Hoteles.com guest review

6/10 Good

Limpieza en baños
Fue bonita solo que la puerta del baño no cerraba, la habitación olía mucho a humedad y el baño, la pared de la regadera tiene hongos.
Susana, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Mini halte à San Cristobal
Petit halte dans cet hôtel. Très accueillant et propre. Le wifi ne fonctionnait pas dans nos chambres mais. Nous avions une sorte de petit salon juste devant nos chambre où nous avions le wifi. Pas de petit déjeuner à l’hôtel mais bcp de commerce à proximité le propose
1-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

No cuenta con estacionamiento, ni restaurant y lo peor pagas por tener una habitación y no te abren cuando quieres llegar a dormir yo y otros huéspedes nos quedamos afuera esperando, tuve que gestionar estancia en otro lugar, solo me sirvió para ir al baño antes de ir a cenar, q bien lo puedo hacer en una gasolinera en lugar de pagar por una habitación, fatal servicio! NO VAYAN!
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nestor, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Fue muy complicado realizar el check in
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Un excelente hotel
Un hotel al que siempre regresamos, la atención del personal es excelente asi como las instalaciones y su ubicación, simplemente nos encanta
José Enrique, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Jorge, 4-night trip
Verified Hoteles.com guest review

2/10 Poor

NADA AGRADABLE
El hotel esta bonito, limpio, la atención del personal buena, peroooooooo los cuartos tienen un olor a guardado, viejo muy desagradable, penetrante. El colchon, las sabanas y almohadas nada suaves, no descanse y pase una noche horriblemente desagradable
1-night trip
Verified Hoteles.com guest review