4/10 Aceptable
25 de sept de 2025
This hotel had so many problems… I switched rooms 3 times, one cause the first one was right next to the lobby and I asked if we could have a different room. When we got a different one, the fridge didn’t work and the room was just overall dirty. We got switched to a different room again, but he gave us a suite saying I don’t need to pay extra. Which was nice, but when we looked under the sheets, there was a lot of hair inside it. I was too tired to change again and I just asked for different sheets and changed them myself. The sofa is stained and dirty, there were 2 dead bugs dried up dead on the floor and then there were ants crawling from under the sofa at some point. The towels were stained, there was a cup left on the window sill and some sort of tube too? I’m not sure what it was.. the vent started leaking water too in the room at some point and we were told the AC was on, so the room was hot because we didn’t want a leak… the was a huge leak in the hotel lobby too.
The ice machine doesn’t work either. It kinda works but it’s clogged. When I asked what I should do, the was told to just open it and grab the ice out of the machine with my hands.
All I can say is that the manager tried to accommodate for the stay generally with the suite, but it doesn’t excuse the amount of things that happened and how dirty it is… I don’t see myself ever coming here again.. please fix the rooms and clean it better, this is one of the dirtiest hotels I’ve ever been to.
Gloria
Gloria, viaje de negocios de 3 noches
Comentario de huésped verificado de Hoteles.com
