6/10
I have always been a loyal fan of Courtyard by Marriott and typically choose Courtyard properties for my stays because of their consistent cleanliness and comfort. Unfortunately, this particular location did not meet the standards I’ve come to expect from the brand.
Both my room and my cousin’s room had a strong, unpleasant odor reminiscent of cat urine, which made the environment very uncomfortable. I was grateful to have brought disinfectant spray. In addition, the room was dusty, and we noticed dead bugs along the window sill. The fitted sheets on the bed did not fit properly and consistently came loose from the mattress, which was frustrating throughout the stay.
The bedside lamp was also non-functional. Initially, we thought the bulb was the issue, but after replacing it, we discovered that both the lamp and the outlet were not working. Although we reported this to hotel management, the issue was never addressed during our stay.
To add to the disappointment, we did not receive any housekeeping service over the course of our three-day visit.
Given the condition of the rooms and the lack of follow-through from the staff, I would not stay at this location again nor recommend it to others—especially considering the price point. This experience was not reflective of the quality I typically associate with Courtyard by Marriott.
Tina
Viaje en familia de 3 noches