Check in was supposed to be at 3, we arrived at 2:40pm. We needed to leave the hotel at 4 for an appointment. We were tild as we walked in to check in that our room wasnt ready yet and would just be a few minutes, so we sat in the 2 chairs in the libby. While sitting there, multiple guests came to check in and were given rooms quickly, however several people were also told their room was not ready and would be a couple minutes. We ended up waiting an HOUR and 15 minutes gour our room to be ready! At this time it was a little after 4, we were checked in and went to our room. Upon opening the door, it was exactly as the previous guests left it! Bedding obviously used, towels left on the floor and kit hen with cups and other stuff all over it. We actually did not walk into the room because it was not ready for us. We went to the front desk, not so nicely explained what we saw and asked for our money back!
