At COOL HOUSE, vibrant colors and modern design elements create a unique atmosphere. Guests can enjoy a daily manager's reception, unwind with luggage storage and coffee/tea in the lobby while staying connected with free in-room WiFi.
When visiting Arauca, COOL HOUSE is a great choice to consider.
At a glance
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Hotel size
6 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets allowed*
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking includes off-street options
Offsite parking within 7 ft (COP 10000 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) on weekday mornings 4:00 AM–11:00 AM
Coffee/tea in a common area
Free daily reception
Shared microwave
Shared refrigerator
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Communal living room
Accessibility
Front entrance ramp
Visual doorbell notification
Closed captioned TV
Doorbell and phone notification
No elevator (single level property)
Well-lit path to entrance
Tile flooring in room
Room amenities
Be entertained
55-inch Smart TV
Premium satellite channels
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Shared bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Griddle
Toaster
Cookware, dishes, and utensils
Dishwasher
Blender
Ice maker
More
Daily housekeeping
Access via exterior corridors
Eco-friendly cleaning products provided
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately COP 23500 for adults and COP 23500 for children
Kitchen/kitchenette use is available for an extra charge
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pet deposit: COP 400000 per stay
Pets are allowed for an extra charge of COP 100000 per pet, per night, plus a one-time cleaning fee of COP 50000
Parking
Parking is available nearby and costs COP 10000 per night (7 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 186202
Also known as
COOL HOUSE Hotel
COOL HOUSE Arauca
COOL HOUSE Hotel Arauca
Frequently asked questions
Does COOL HOUSE offer free cancellation for a full refund?
Yes, COOL HOUSE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at COOL HOUSE?
Yes, pets are welcome. There's a charge of COP 100000 per pet, per night, and there's also a deposit of COP 400000 per stay. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at COOL HOUSE?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Does COOL HOUSE have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a toaster, and a griddle.
What's the area around COOL HOUSE like?
COOL HOUSE is a short 4-minute walk from Simon Bolivar Park and 6 minutes' walk from Arauca Market Plaza.
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Reviews
COOL HOUSE Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
10
Amenities
6.8
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
6/10 Good
Oct 4, 2024
Nice property but they do not honor the Expedia price. Don't book this hotel through Expedia
Harold
Harold, 4-night trip
Verified
10/10 Exceptional
Nov 6, 2024
Terrible
Dionilda Perez de
Dionilda Perez de, 2-night trip
Verified
4/10 Fair
Apr 22, 2025
no me gusto
realmente es muy costoso para lo que es parece un hotel de paso en realidad hay mejores opciones por el mismo precio
rommel
rommel, 1-night trip
Verified
6/10 Good
May 25, 2024
Sí, pero no.
Al llegar al hotel, me informaron que la habitación que reservé, no contaba con baño probado. Tuve que pagar un excedente que no representó ningún descuento o promoción como ustedes lo anunciaban en la plataforma.