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Portella Palma

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Nestled in Palma de Mallorca Old Town, Hotel Portella offers a tranquil retreat with a daily manager's reception and coffee shop. Unwind in the steam room, explore the beautiful garden or stay connected with high-speed WiFi. Previous guests have praised the helpful staff.
VIP Access

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business center
  • Terrace
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $278
$316 total
includes taxes & fees
May 25 - May 26

Why we love this property

Work meets relaxation
This hotel combines business amenities with a 24-hour gym and spa services. After meetings, guests can enjoy massages, bar lounges, and wine tours.
Culinary experiences await
Explore diverse food scenes with a restaurant, cafe, and bar. Private dining, wine tours, and tastings elevate the chef-driven culinary journey.
Recharge and relax
The spa offers in-room massages, while a steam room soothes tired muscles. A 24-hour gym and peaceful garden add to this hotel's appeal.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Premium bedding, minibar, soundproofing, iron/ironing board

Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, soundproofing, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, minibar, soundproofing, iron/ironing board

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite Arab Baths

Grand Suite Arab Baths | Premium bedding, minibar, soundproofing, iron/ironing board

Grand Suite Arab Baths

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Terrace

Apartment, 2 Bedrooms, Terrace | Premium bedding, minibar, soundproofing, iron/ironing board

Apartment, 2 Bedrooms, Terrace

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, minibar, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • City view
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, minibar, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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The price is $236
$270 total
includes taxes & fees
May 26 - May 27
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About the neighborhood

Map
Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001

What's nearby

  • Cathedral of Santa Maria of Palma - 2 min walk - 0.2 km
  • Paseo Maritimo - 2 min walk - 0.2 km
  • Parc de la Mar - 2 min walk - 0.2 km
  • Palma Town Hall - 3 min walk - 0.3 km
  • Plaza Mayor de Palma - 6 min walk - 0.6 km

Getting around

  • Palma de Mallorca Airport (PMI) - 15 min drive
  • Marratxi Poligon Station - 16 min drive
  • Marratxi Station - 18 min drive
  • Palma de Mallorca Son Fuster Station - 20 min drive
  • Intermodal Station - 15 min walk
  • Jacint Verdaguer Station - 23 min walk

Restaurants

  • ‪The Guinness House - ‬7 min walk
  • ‪CAFÉSPHÈRE Specialty Coffee - ‬5 min walk
  • ‪Cappuccino Grand Café At Hotel Mama‘ - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Las Columnas - ‬6 min walk

About this property

Portella Palma

When you stay at Portella Palma, you'll be within a 15-minute walk of Cathedral of Santa Maria of Palma and Plaza Espana. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a steam room.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • Guests are recommended to download the property's JustIN mobile mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's books
  • Baby bath

What to do

  • Private winery tours
  • Winery release events
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Steam room
  • Wine tasting room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible path to elevator
  • Tile flooring in room

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Chef
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 35 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, American Express, Diners Club

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number H5478521

Also known as

Portella

Hotel Portella Hotel

Hotel Portella Palma de Mallorca

Hotel Portella Hotel Palma de Mallorca

Frequently asked questions

Does Portella Palma offer free cancellation for a full refund?

Yes, Portella Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Portella Palma?

Sorry, pets aren't allowed.

Is parking offered on site at Portella Palma?

Sorry, there's no onsite parking at Portella Palma.

What are the check-in and check-out times at Portella Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Portella Palma?

No, this hotel doesn't have a casino, but Mallorca Casino (12-min drive) is nearby.

What is there to do at Portella Palma and nearby?

Have fun with nearby activities like cycling, hiking, and mountain climbing. Enjoy amenities like a 24-hour fitness center, spa services, and a garden.

Are there restaurants at or near Portella Palma?

Yes, there's an onsite restaurant.

What's the area around Portella Palma like?

Portella Palma is a short 4-minute walk from Cathedral of Santa Maria of Palma and 13 minutes' walk from Plaza Espana.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was cooked fresh and very good. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Staff were amazing and this location was perfect for exploring Majorca!
Judith, 5-night trip
Verified

10/10 Exceptional

Gorgeous hotel

Gorgeous hotel and spotless. Staff were very helpful and friendly. Thankyou for a lovely stay.
Yvonne, 1-night trip
Verified

10/10 Exceptional

What a find!!! an amazing hotel with fantastic staff ...beautiful boutique type hotel very clean very tranquil and perfect location...a must stay in Palma
Gary, 4-night trip
Verified

10/10 Exceptional

This hotel is fabulous, the staff can’t do enough for you and breakfast is in till 1pm and it’s all cooked fresh for you. A fabulous place to stay. The only down side was there were building works next door and drilling started early on the Monday, however it wasnt till much later on the Tuesday . If your thinking of staying might be worth checking these works have finished before booking
Lisa, 4-night trip
Verified

10/10 Exceptional

The architecture/design of the suite has been awesome. So many small details make you feel very welcome. The staff's friendliness is outstanding.
Stefan, 4-night trip
Verified

10/10 Exceptional

This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
Mauricio, 3-night trip
Verified

6/10 Good

I booked family of 4 but my son had to leave Mallorca so only 3 people - 2 rooms for $700+ per room. They didn’t offer to take the extra breakfast or make a sandwich to take out.The service staff was lacking- wasn’t friendly, not helpful or warm vibes. - room didn’t have “patio” as advertised - 2 rooms very dark even I requested a bright/light room. Very depressed room. - the spa had no water in the sunken room to relax -the front manager/general manager wasn’t present when we had issues about the bill… no response or communication. Breakfast was very good and housekeeper was clean. Otherwise Portella is overpriced what you get.
Light in this part of the hotel
No patio, balcony, and dark
Cynthia, 2-night trip
Verified

10/10 Exceptional

Most beautiful place, tranquil historic surroundings. The place itself is carefully curated and offers
Bettina, 2-night trip
Verified

10/10 Exceptional

Amazing stay!
Gregory, 1-night trip
Verified

10/10 Exceptional

Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
Angela, 4-night trip
Verified

10/10 Exceptional

The energy from the surrounds are enchanting
Benjamin Kent, 1-night trip
Verified

10/10 Exceptional

The
Belinda, 1-night trip
Verified

10/10 Exceptional

Great👍

Great Hotel , with great service from everyone working there 👍
Fredrik, 2-night trip
Verified

10/10 Exceptional

Really nice hotel in the centre of Mallorca. Simple yet attention to detail
Lulu, 1-night trip
Verified

10/10 Exceptional

The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable.
Shari, 1-night trip
Verified

10/10 Exceptional

Ein Kleinod in jeder Hinsicht!
Simone, 1-night trip
Verified

10/10 Exceptional

Muchas gracias por todas las atenciones.
Fabricio, 3-night trip
Verified

10/10 Exceptional

Das Hotel Team war sehr freundlich & zuvo
Marco, 2-night trip
Verified

10/10 Exceptional

Großartige Unterkunft - im Zentrum Palmas und doch ruhig gelegen. Im Portella angekommen, betritt man eine kleine Oase. Die Mitarbeiter:innen sind wirklich großartig, Abendessen und Frühstück waren fantastisch, das Design beeindruckend.
Marleen, 1-night trip
Verified

10/10 Exceptional

Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal. Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.
Maja, 5-night trip
Verified

10/10 Exceptional

Lars, 1-night trip
Verified

10/10 Exceptional

Holland, 2-night trip
Verified

10/10 Exceptional

Crystal, 2-night trip
Verified

10/10 Exceptional

Maria, 2-night trip
Verified

10/10 Exceptional

Emily, 2-night trip