Palazzo Colonnades

Great location nice pool The room we stayed in could use a bit of love and care. In need of a paint and mould in the bathroom

Pool and spa were awesome, and games room (paid) in basement gave us some fun Staff at Front Desk were excellent: Friendly, accommodating and extremely helpful Great location - apartment was quite compact, but had all the essentials

Great parking, good location, quiet area, beautiful pool.

For the age of the building no surprises but i did loke the muhammed ali pics it felt like there were many stories told in that apartment but overall it serves its purpose thankyou.

Check out is 10am got a phone call 1007am to remind me cleaners are coming even though I asked for a late check out that didn’t happen but could have been more relaxed about calling 7min just after check out time as I was moving stuff to the car. Pool towels are only supplied at a cost as for toilet paper too $1.50 a roll that’s crazy. Apartment isn’t daily cleaned not in the best condition needs an upgraded and to be cleaned properly. Shower walls are slimy rubbish you have to remove your self which isn’t so bad but only 1 small garbage bag is supplied throughout your stay. Pool got told kids can’t play with the water guns as water might get on the tiles and make it slippery even though when everyone gets out of the pool the tiles are wet anyways and it was raining prior to when I got in there. Staff are nice but could have a better approach when talking to people as a lot of people was leaving the pool area without towels but I was approached with my kids rudely to say you need a towel for the pool and as I replied I didn’t realise there was no towels supplied by the hotel. Over all I wouldn’t stay here again. I’d rather a hotel which things are provided for free and daily cleaning as it wasn’t a cheap stay to here to begin with.

The building was well maintained, reception staff were lovely. Location is great. The appartment itself was not to the standard I am used to. The duvet/ doona was covered in yellow stains, lucky it was summer, I used kitchen tongs to put it in the wardrobe. Looked like a bio-hazard. There was mould growing on areas of the ceiling. Kitchen exhaust fan was layered in grease. Glass kitchen table was chipped on corner. Tv in bedroom had half the screen blue, needs replacing. Chipped paint in bathroom. Bathroom bin cracked and broken. Handle loose on fry pan. I think the appartment owner needs to improve their game, as they are letting the standard of the building down. I did leave a list of my concerns, however no one got back to me. Unfortunately, because of this, I will not be staying there again.

Wonderful! We would definitely love to stay again

The rooms are fully self contained with every thing you need. Very comfortable and have a nice energy. The views are great and the building is close enough to walk into Surfers but also far enough away to avoid the nightlife crowds and noise. Tram at front door.

Very clean. Close to everything. Quiet. Close to beach.

This is not a child friendly place to stay! You are not allowed any toys in the pool. You cannot eat around the bbq area as they have resurfaced the area around the bbq. You cannot speak in the foyer as the Managers will tell you to be quiet. The hallways smell of cigarette smoke! The room was very average and the carpets are disgusting! We stayed with 5 other families in the same complex and we would all not stay here again!