While the atmosphere was pleasant, my stay was not. The WiFi and AC did not work. Upon arrival, the room reserved was unavailable and we had to wait for another. We, then, were moved a second time due to AC and electrical problems. Though the manager was pleasant, the service beyond that point was terrible. She removed the amenity fees as a courtesy, at least we were told. The AC went out in the new room, and I was over it. The room was not cleaned all three nights and four days we were there. Just when I thought it couldn’t get worse, they attempted to finally come clean the room and kick us out prior to checkout time. After informing the front desk that the stay was terrible at checkout, they mentioned amenity fees, which I will be monitoring my card for. Will never be staying at this resort again.