2/10 Mediocre
25 de julio de 2024
There is no front desk. When we arrived we noticed our room had no window, just a small opening in the bathroom. We spoke to the man in charge of cleaning who gave us the contact of the owner. We spoke over phone and he agreed to find a way to fit us in a room with windows. We slept the first night there and woke up at 7:30am with loud noises from the construction just next to our room.
We proceeded to cancel with help from Expedia and we were hoping to be reimbursed for the next nights. We spoke to the owner over phone and agreed to continue through them. At the end he refused to follow through with the cancellation and kept the money. We found another place. When we called back he said that he had been waiting with an option and that Expedia wouldn't let him cancel. Getting money back for nights you didn't spend is quite standard for hotels and hostels alike.
The place is rustic, not in a romantic way. The kitchen outside had no running water and many insects, plus trash from other guests laid there. The room was simply correct but not even charging less for no windows seems rapacious. For the price you can definitely find better.
Bárbara
Bárbara, viaje en pareja de 7 noches
Comentario de huésped verificado de Expedia
