No thanks...
We booked this hotel, travelling from France to Denmark. - We were only passing through, arriving nighttime - and wanted a nice place to stay for the night - but most important, a hotel that has a nice place to eat, good food and drinks after a long day of driving. that's why this is an important detail for us to know has been updated on Hotels.com - and it was NOT
At check in - I kindly ask for an upgrade in room, since we are platinum members, and its stated that its one of the possibilities, We are denied this - not explanation - just simple NO.
When asking of the location of the Hotel restaurant and bar - he informs me it closed 2 days ago for the season - when I tell him that its stated on the website that the restaurant and bar is open - he just answers with a "not his problem" attitude - and maybe marketing gets that updated some days soon -
for next days breakfast - we have to go to another restaurant down the street..
The Room is clean, but the beds a worn down - and sheets torn. - and street construction starts at 7am
We ended up a a restaurant down the streets - ordering some vegetarian food, meatballs was served - again with an attitude "not their problem" - please pay the bill - I most say .. - there is absolutely NO reason to visit or stay in this sorry town - and @Hotel.com - PLEASE stay updated on the details like closed restaurants ..and missing upgrades...