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Wellness Hotel Step

4.0 star property
Pet-friendly Prague hotel with full-service spa, connected to the convention center

Choose dates to view prices

In the heart of Old Town Square, Wellness Hotel Step offers a tranquil retreat. Unwind with a massage at the onsite spa or get active in the gym and racquetball/squash courts. Enjoy refreshing moments by the indoor pool, take advantage of car rentals on site, and relax in style with WiFi and dry cleaning/laundry services. Previous guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 indoor and 3 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Room service

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $61
$74 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Family Room (with 60 minutes Water world Access)

A hotel room with a bed, a desk, a chair, and a window with curtains.

Family Room (with 60 minutes Water world Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room (with 90 minutes Water and sauna world)

A hotel room with a bed, a desk, a chair, and a window with curtains.

Family Room (with 90 minutes Water and sauna world)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)

A hotel room with a bed, a desk with a kettle and fruit, a chair, and a window with curtains.

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Apartment (with 60 minutes Water world Access)

A hotel room with a bed, a desk with a kettle, a chair, a bowl of fruit, and two paintings on the wall.

Standard Apartment (with 60 minutes Water world Access)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Economy Double Room

A hotel room with two beds, a desk with a fruit bowl, a radiator, and a window with curtains.

Economy Double Room

7.4 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite (with 90 minutes Water and sauna world)

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room (Unlimited Water and sauna world)

A hotel room with a bed, a desk with a kettle and fruit, a chair, and a window with curtains.

Deluxe Double Room (Unlimited Water and sauna world)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

A modern hotel room with a bed, a desk, and a seating area.

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Presidential Duplex (Unlimited Water and sauna world acces)

A modern bathroom with a freestanding bathtub, wooden paneling, and large windows.

Presidential Duplex (Unlimited Water and sauna world acces)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Triple Room (90 min Water and sauna world Access)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Triple Room (90 min Water and sauna world Access)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, bedside table, lamp, fruit bowl, and a door leading to another room.

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

A hotel room with four beds, a TV, a desk, and a bathroom visible through an open door.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

A modern bathroom with a freestanding bathtub, wooden paneling, and large windows.

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a chair, a red curtain, a window, and a painting on the wall.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room (with 60 minutes Water world Access)

A hotel room with a bed, bedside table, lamp, fruit bowl, and a door leading to another room.

Standard Double Room (with 60 minutes Water world Access)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, bedside table, lamp, and a door leading to a bathroom.

Standard Single Room

8.4 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room (with 60 minutes Water World Access)

Minibar, in-room safe, desk, blackout drapes

Triple Room (with 60 minutes Water World Access)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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8.6 out of 10, Excellent, 1,012 reviews
The price is $73
$86 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
Malletova 1141, Prague, 190 00

What's nearby

  • DinoPark Prague - 12 min walk - 1.0 km
  • O2 Arena - 15 min walk - 1.2 km
  • Vitkov Hill - 2 min drive - 1.8 km
  • Bobsleigh Track - 4 min drive - 2.7 km
  • Křižíkova Ulice - 4 min drive - 3.5 km

Getting around

  • Vaclav Havel Airport (PRG) - 49 min drive
  • Prague-Malešice Station - 6 min drive
  • Prague-Liben Station - 19 min walk
  • Prague-Vysocany Station - 25 min walk
  • Balabenka Stop - 7 min walk
  • Ocelářská Stop - 12 min walk
  • Divadlo Gong Stop - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪KFC - ‬13 min walk
  • ‪Bageterie Boulevard - ‬13 min walk
  • ‪Rice House - ‬8 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Wellness Hotel Step

  • When you stay at Wellness Hotel Step, you'll be within a 10-minute drive of Wenceslas Square and Old Town Square. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 3 outdoor tennis courts, an indoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Balabenka Stop is 7 minutes and Ocelářská Stop is 12 minutes.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Covered onsite valet parking (EUR 20 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Tennis lessons
  • Racquetball/squash
  • Discount at nearby fitness center

Working away

  • 10 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Dining

RESTAURANT BOHEMIA - This restaurant serves lunch and dinner. Open daily.
LOBBY BAR - This bar specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed on Christmas Eve:
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 22 per pet, per night

Parking

  • Covered valet parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague

Frequently asked questions

Does Wellness Hotel Step offer free cancellation for a full refund?

Yes, Wellness Hotel Step does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wellness Hotel Step?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:30 PM.

Are pets allowed at Wellness Hotel Step?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 22 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Wellness Hotel Step?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Wellness Hotel Step?

Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.

What are the check-in and check-out times at Wellness Hotel Step?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.

What is there to do at Wellness Hotel Step and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Wellness Hotel Step also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Wellness Hotel Step?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around Wellness Hotel Step like?

Wellness Hotel Step is a short 7-minute walk from Balabenka Stop and 18 minutes' walk from O2 Arena.

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Reviews

Wellness Hotel Step Reviews

8.2

Very Good

8.8

Cleanliness

8.2

Amenities

8.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, abundant, and delicious with a wide variety of options. (31 reviews)
  • The hotel's wellness area is well-equipped with many saunas, a large swimming pool, and spacious rooms for relaxation. (16 reviews)
  • The hotel features a large pool, saunas, and other sports facilities, making it a great option for families and those seeking a resort-style holiday. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Breakfast
Walking
Upgrade
Subway
Bedrooms

Reviews

Verified

10/10 Exceptional

Amazing breakfast, ample secured and free parking, very friendly staff. Upon extension allowed us to stay in the same room.
Matej, 2-night trip
Verified

10/10 Exceptional

Great hotel with an excellent Chinese restaurant.
YUQIANG, 6-night trip
Verified

10/10 Exceptional

Everything was fine, clean room, a bottle of wine as a welcome present an the table, WiFi signal strength well
Marek, 2-night trip
Verified

10/10 Exceptional

Staff was the greatest thing, especially Martina at the reception. But everyone was very kind and attentive. Good staff is the most important thing. The second best thing was the food; breakfast and dinner were both top notch. Last but not least the room was clean and comfortable. All in all, great place to stay while in Prague.
Topias, 3-night trip
Verified

10/10 Exceptional

Good Leisure facilities staff very helpful
Chandan, 5-night trip
Verified

6/10 Good

Room was good Staff was just there The hotel is conjucted with wellness (sauna pool) But I could not use it unless I pay. So the hotel is advertise it but it’s not clear when you buy stay at the hotel Was not clear you have to buy wellness It should be in comfirmation from Expedia too.
Jana, 12-night trip
Verified

10/10 Exceptional

Great stay, nice sauna area
Michael, 3-night trip
Verified

4/10 Fair

The rooms in the old part where the reception is located, in an old post-communist style, were very clean but lacked a shower. The reception staff was very helpful. A room change was arranged without any problems. The room in the new section was clean and had a shower. The hotel was spotless. The location wasn't ideal for families. The pool was an additional fee and far from the buildings. The pool looked more like a city hotel, not just for hotel guests. We missed breakfast with the family the first day, but on the second day, we were met with an unpleasant experience. We chose the hotel primarily because of the dog. The description stated that the hotel was PET-FRIENDLY. Unfortunately, at breakfast, we discovered that we couldn't enter the restaurant with our well-behaved small dog, or even take food outside. The attitude of the restaurant staff was outrageous. They didn't try to find a solution and it was obvious they didn't care. However, the front desk responded with surprise when we complained, as guests with dogs were usually allowed to eat on the terrace. At the front desk, they received an explanation from the restaurant that there were still some managers at breakfast. This is outrageous. I paid an additional fee for the dog and also for breakfast, so I'm disappointed that the hotel didn't allow me to enjoy my meal in a pleasant atmosphere. Instead, we went with the family to eat at another place.
Konrad, 2-night trip
Verified

10/10 Exceptional

Enjoy the sport and SPA facilities

Best hotel in a long time. You need to use the facilities!
Alain, 3-night trip
Verified

6/10 Good

Basic business standard hotel, with very helpful and pleasant staff, great breakfast. Easy parking. This is a good no fuss hotel which is Perfect for O2 Arena events. Easy walk to tram and bus. Not a great location for quick visits to Old Town though.
Kelvin, 1-night trip
Verified

10/10 Exceptional

Everything was excellent, with the exception of the blanket, which appeared soiled (yellow discoloration from perspiration). While the bed sheets were clean, the blanket itself was dirty. Breakfast was fabulous with many choices, probably the best we have ever had in Prague. Wellness was great, but a bit busy after 5 PM. The sauna world was excellent. We will stay again.
Marek, 1-night trip
Verified

10/10 Exceptional

Great hotel

Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
colin, 1-night trip
Verified

10/10 Exceptional

Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Kelvin, 2-night trip
Verified

8/10 Very good

Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
Andrew Leslie, 2-night trip
Verified

10/10 Exceptional

Friendly staff
Andrew, 1-night trip
Verified

4/10 Fair

The room we initially booked through Expedia was really small for a family of three and not up to the standard of a four-star hotel. We had to pay extra to upgrade our room. Parking spaces are limited and there are still construction work in area around. The swimming pool is relatively small.
Lei, 3-night trip
Verified

8/10 Very good

Great for families or those wanting a resort-style holiday but located in the middle of nowhere. We enjoyed using the pool etc. And the breakfast was amazing but as two single travellers, we didnt like the location and prefered being closer to the action.
Bradley, 2-night trip
Verified

10/10 Exceptional

Reasonable priced, very clean and well maintained. Connects to a huge tennis and sports complex with swimming pool and jacuzzi. Very good restaurant. Breakfast has a big variety. Will definitely stay there again.
Christopher, 3-night trip
Verified

10/10 Exceptional

The hotel was an absolute delight, decent links to the trams and subway within 10mins walk. The facilities on paper seem wonderful sadly during our time they were being renovated but we had been told in advance. All round a great experience and would go again on the mext trip to Prague.
Josh, 7-night trip
Verified

6/10 Good

What liked is the 5 saunas on the property to relax after a busy day at the confernce. 15 minutes to old town by uber or can take the transit. Whatvi didnt like is how loud the train is roght beside the property. If you are a light sleeper then hotel is not for you. As they provide a set of ear plugs beside your bed.
Michael, 3-night trip
Verified

6/10 Good

Restaurant not much choice disappointed

Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
Colin, 4-night trip
Verified

10/10 Exceptional

It was the best money saving option for me with a spa and it was way above expectations. They had a big pool, hot tub then an area with around 6 saunas. Steam rooms and even a plunge pool. 10min walk ro underground then 10mins on the train to the centre of Prague. Restaurant food/ breakfast was also great. Only slight critisism i can think of is its next to the main train line so gets quite noisy when your trying to sleep
Jonathan Timothy, 3-night trip
Verified

10/10 Exceptional

Enjoyed the stay

The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Michal, 1-night trip
Verified

8/10 Very good

Good hotel with lots of stuff to do on site

Good bits: Nice hotel with very good food and they are pet friendly Very nice wellness centre with lots of saunas and big-ish swimming pool. English language of staff was quite good Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities. Bad bits: There was no shower gel and no hand soap in the room and no shower curtain over the bath Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world etiquette was. One needs towels and sheets otherwise you are not allowed into the saunas and one must expect to see buck naked people inside the sauna 😀 poliester swim suits are jot allowed in the sauna world
VALERIU, 1-night trip
Verified

4/10 Fair

Take your own teabags!

Room was ok, a little small and a little noisy from other guests but it was clean. Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
2-night trip