I came to this property for 3 nights after being on a cruise. Driving up to the resort was spectacular! My expectations were high bc it was beautiful/all-inclusive. I arrived at 9pm & they promptly took my luggage, gave me receipts, & showed me to check in. It was a little busy, but not bad. I couldn’t wait to get room service, or eat something. They all seemed unsure, & it took forever! I booked online, had my confirmation, printed itinerary, & passport. She said, “If you’d like to go downstairs & have something to eat, I can finish up, & show you to your room. But let me give you your wristband, & free wifi password”. So I went down one floor to the buffet. I was welcomed warmly & sat down, & they brought ice water. There was a salad bar, tons of sweets: pastries, breads/bagels-tons of carbs. I have Celiac disease, so I didn’t see much I could eat, but kept looking. There was pizza, breaded fish, breaded potatoes, butter chicken, a weird vegetable mix of (warm)carrots, zucchini, & cucumbers. The hot items were lukewarm. NO fresh fruit, no smoothies, & nothing that looked appetizing, Just 1pastry that said “gf”. I asked someone if they had anything else gf, & she didn’t even know what I meant😳 I couldn’t believe it,
I went to my room-it was huge/nice, but no towels, or soap to wash my hands. I called about room service & it was $25-obviously not all-inclusive. The other 2 restaurants were booked for the week! There was NO wifi, except near check-i