Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Beachfront property in Mazatlán with free water park and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Aerial view
Lobby
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Laundry facilities
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 7 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Health club
  • Sauna
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 67 of 67 rooms

Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Eco-friendly toiletries
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Sea View (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sea view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Duplex (Room | U)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Sea View (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Duplex (Room | B2C-US)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

Duplex (Room | C)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • Sleeps 8
  • 4 Double Beds

Family Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Sea View (M)

Highlights

Balcony or patio
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sea view
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Duplex (M)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

Family Suite, Garden View (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Duplex (L)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

Superior Room (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Superior Room (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Family Suite, 2 Bedrooms (Superior, B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms, Garden View (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior, L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Sofa bed - double
Shower/tub combination
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Junior Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room (U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Sofa bed - double
Shower/tub combination
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room (B2C-CAN)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 8
  • 4 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | B2C-CAN)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CAN)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Duplex (Room | B2C-CAN)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room (B2C-CAN)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Sea View (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s) and 1 Twin Bed(s)

Family Suite -6 Guests- With Garden View

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s) and 1 Twin Bed(s) OR 1 Full Bed(s) and 1 King Bed(s)

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Family Suite -8 Guests- Superior

  • Sleeps 8
  • 1 Full Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Suite

  • Sleeps 6
  • 2 Full Sofa Bed(s) and 1 Full Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

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About the neighborhood

Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

What's nearby

  • Witches Beach - 9 min walk - 0.8 km
  • Mazagua Aquatic Park - 10 min walk - 0.9 km
  • Marina Mazatlan Golf Course - 4 min drive - 2.5 km
  • Mazatlan International Center - 8 min drive - 4.8 km
  • Cerritos Beach - 10 min drive - 4.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬15 min walk
  • ‪Playa Brujas - ‬11 min walk
  • ‪La Cordeliere - ‬5 min drive
  • ‪El Seis Coffee House and Bakery - ‬5 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

At Hotel Riu Emerald Bay - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and sun loungers, plus you'll be within a 15-minute drive of Cerritos Beach. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Las Tres Islas, one of 5 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 2 poolside bars, a nightclub, and a rooftop terrace. The helpful staff and beach location get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

At a glance

Hotel size

  • 1028 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 5 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • 3 meeting rooms
  • Computer station
  • Conference space (5167 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • 5 outdoor pools
  • Free water park
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Las Tres Islas - This buffet restaurant serves breakfast and dinner.
Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tabasco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Las Gaviotas - This poolside buffet restaurant serves lunch and dinner. Open daily.
Sports Bar - Onsite sports bar. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

Does Hotel Riu Emerald Bay - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Emerald Bay - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Emerald Bay - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Emerald Bay - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Emerald Bay - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Emerald Bay - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Emerald Bay - All Inclusive?
No, this property doesn't have a casino, but Casino del Rey (13-min drive) and MonteCarlo Casino (14-min drive) are both nearby.
What is there to do at Hotel Riu Emerald Bay - All Inclusive and nearby?
Have fun with onsite activities like windsurfing and volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Hotel Riu Emerald Bay - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a sauna, a health club, and a garden.
Are there restaurants at or near Hotel Riu Emerald Bay - All Inclusive?
Yes, there are 5 onsite restaurants, featuring Asian cuisine and poolside dining.
What's the area around Hotel Riu Emerald Bay - All Inclusive like?
Hotel Riu Emerald Bay - All Inclusive is a short 9-minute walk from Witches Beach and 10 minutes' walk from Mazagua Aquatic Park.

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Queja y devolución
Estoy totalmente disgustado, incluso solicité la cancelación por parte de ustedes y el hotel y me han ignorado por completo, no he recibido ni una respuesta, mucho menos mi devolución. No dure ni un día completo en ese hotel, di check out al día siguiente en cuanto amaneció
joel hugo, 4-night family trip
Verified Hoteles.com guest review

8/10 Very Good

JORGE, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

diego, 4-night family trip
Verified Hoteles.com guest review

6/10 Good

Viaje en familia
Las habitaciones que nos tocaron muy lejanas sobre todo por que iban 3 personas con discapacidad en la rodilla , no rellenaron los mini bar y las llaves de 3 de 4 habitaciones se bloquearon. Las bebidas que preparaban no son buenas dejan mucho que decir. Y la atencion de algunas personas en los restaurante no era adecuada parecia que estaban enojados.
Ana Maria, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

STEPHANIE, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Definitely going to visit again
ricardo, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Nelson, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nancy Liliana, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

.
Leonardo, 4-night trip
Verified Expedia guest review

8/10 Very Good

Juan, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great customer service.
Lorena Pizarro, 5-night trip
Verified Orbitz guest review

6/10 Good

Benita, 4-night trip
Verified Expedia guest review

2/10 Poor

En ese hotel no conocen el aire acondicionado, no conocen el servicio al cliente, en mi cuarto no servia el refri estuvo tirando agua toda mi estancia, no servia un foco, nunca sirvio la television, la comida regular , las bebidas regulares. En la alberca del area de ninios hay un banio, pero no dejan entrar a los ninios mojados EN LA ALBERCA. de verdad que la gente esta cuidando esas areas no tiene criterio , esta de malas, no estan para ayudar al huesped estan para hacer su turno laboral haciendo lo menos posible .
Nancy, 4-night trip
Verified Expedia guest review

4/10 Fair

No aire acondicionado en los elevadores y pasillos
Benjamin, 5-night family trip
Verified Expedia guest review

2/10 Poor

To start the staff at the reception are very slow and sound like they don’t want to be there. Food had the buffet was cold and very limited, and don’t get me started with the fountain drinks all flat no carbonation. No where in the hotel can you get can or bottle soda, water, or beer everything is given in plastic reusable cups. The only way to get a water bottle is by calling reception and have it delivered to your room. This hotel is far from everything so you have to get taxi’s for everything. I will never stay at any RIU hotel chain again and do not recommend it to anyone. FYI the pools close around 6 pm and they always looked dirty.
Hilda, 4-night trip
Verified Expedia guest review

6/10 Good

Me gustaron mucho las instalaciones pero si tengo que decir que tube mucho problema con las tarjetas para abrir las puertas de mi cuarto se desprogramaban a cada rato y el calor es insoportable en las áreas del hotel en los shows no se pueden disfrutar por la falta de aire acondicionado y los platos creo que también tienen mal olor no están muy limpios, expreso esto con el fin de que mejore porque me gustaría regresar…
Sandra, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Solamente necesita más ventilación cuartos. Restaurante
Rafael, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The customer service was awesome
Tamoi, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay will be coming back soon the only thing is they need to improve on night activities like the ones in Cancun or Punta Cana other than that everything is perfect
LUIS, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Servers provided a phenomenal service.
Montserrat, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Music inside and out by the beach
pablo, 5-night family trip
Verified Expedia guest review

4/10 Fair

No aire acondicionado en los pacillos y restaurantes no ac en elevador
Benjamin, 5-night family trip
Verified Expedia guest review

2/10 Poor

Pésimo servicio super caliente las habitaciones no sirven los aires, elevadores un desastre sin aire tampoco Horrible todo
America Barraza, 7-night family trip
Verified Expedia guest review

2/10 Poor

No aire acondicionado, nos quedamos atrapados en el elevador comida no sabor mala comida
Benjamin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing property and Amazing staff members. Very Friendly and helpful. we are fully vegetarian and they helped by making Vegetarian food for us… Great and very friendly environment. Wish there were more activities options but overall
HETAL, 4-night trip with friends
Verified Expedia guest review