Check in is slow; arrived 1.45 and had to wait until 2pm to get the key. I had a 2pm meeting and the Oaks don't have meeting space or a work space for guests as most places used for business would have. I booked an executive suite and was given the accessible room for people with a disability - located next to the kitchen bins (stinky and ants) with no blind on the kitchen window, so light at night, and no shelf or benchspace in the bathroom - just a sink on the wall. The Oaks obviously don't value people with disability if this is the accommodation they offer them; by coincidence, I was in Broome working with disability services. Meals are average, and the menu is the same as it was last year. Wifi is terrible and the chair at the desk in the room is made of cane and the wrong height for working; this hotel does not cater for business guests at all. I am in Broome frequently for work, and have stayed at the Oaks multiple times before, but I won't be back. Poor service at reception, average food in the restaurant, no amenities for business travellers, and I didn't even get the room I paid for.