Great location, very friendly staff, the check in staff only spoke a little english but there were not issues with check in. They gave us a gift of japanese curry to bring home when we checked in. The lobby is small, only one elevator but we never had to wait long. There are washing machines in the lobby. Yes the rooms are cozy, we had to open the luggage by the front door and when you do that you can't get in/out of the bathroom but it was fine for a few days. The bed was actually the comfiest bed we slept in our entire 3 weeks in Japan. Close to a train station, about a 15 min walk to Tokyo Station but it actually wasn't that bad (wide sidewalks and fairly flat). On the train line direct to Dinsey. Lawson's just around the corner. Close walk to Ginza. We would recommend this and would stay here again. Fridge in the room, head board shelf was nice instead of a night stand, fabric spary provided, slippers, hair drier, shampoo/conditioner/body wash, teas and kettle. No daily room service, frequency dependent on length of stay. Fresh towels provided daily.