One of the worst hotels I've ever stayed in – I would NOT recommend it.
The hotel fails to meet even the most basic standards of service and room preparation. The bedsheets were poorly made, hanging out of the duvet covers, with the same issue affecting the pillows. These are simple standards that any paying guest should expect.
Staffing also appears to be an issue, with just two members of staff seemingly responsible for both cleaning and breakfast preparation. The pressure is noticeable, and the atmosphere is unwelcoming, with one staff member not even acknowledging guests with a simple hello in the morning.
Then there's the constant battle with flies in the room. Even with the windows closed, flies would continue appearing, particularly in the evenings. This is completely unacceptable and certainly not what you expect from a relaxing hotel stay.
To make matters worse, there was an unexpected £100 deposit that wasn't clearly disclosed during booking, followed by a frustrating experience regarding its return. This has left me feeling unfairly treated.
The mountain views are lovely, but they are nowhere near enough to compensate for the poor standards, lack of service and overall experience.
Save yourself the disappointment and book somewhere else.