4/10 Aceptable
9 de febrero de 2025
Poor service and in need of attention
Really poor experience.
Said reception was open till 10pm to check in, we messaged 6 times over 2 week before checking in to confirm this as it stated different times online and in our message. Anyway, €80 taxi to get there for 9pm instead of 10pm and reception was shut.
Pool was shut and the entrance via the street so had to walk up 2 very steep hills to just get to the apartments.
Checked in and sofa bed still had old bedding on it, old food left in the microwave and generally poor cleanliness.
Went to reception in the morning only to be told i should have an email confirmation that i need to email them. I didn't have one but they had my booking and it was a massive issue i couldnt email them something i didnt have!
The apartment was worn and need attention but actually wasnt horrendous. Shower curtain was hanging on for dearlife and disgusting but it was spacious, views amazing balacony is wrap around and the kitchen was sufficient.
Emma
Emma, viaje en familia de 3 noches
Comentario de huésped verificado de Hoteles.com
