Near the vibrant Eat Street, AWA Hotel offers a tranquil retreat with a coffee shop and beautiful garden. Enjoy in-room WiFi, relax at the bar or explore designer stores on site. The helpful staff has left a lasting impression on previous guests.
Rainbow Springs Kiwi Wildlife Park - 8 min walk - 0.7 km
Mitai Maori Village - 10 min walk - 0.9 km
Ogo - 15 min walk - 1.3 km
Lake Rotorua - 16 min walk - 1.4 km
Getting around
Rotorua (ROT-Rotorua Regional) - 19 min drive
Tauranga (TRG) - 60 min drive
Restaurants
Columbus Coffee - 5 min drive
Wildbean Cafe - 8 min walk
McDonald's - 10 min walk
Royal Indian Restaurant Tandoori Cuisine - 2 min drive
Taco Bell - 12 min walk
About this property
AWA Hotel
AWA Hotel offers a great location, putting you within just a 10-minute walk of Skyline Rotorua and Mitai Maori Village. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Lake Rotorua and Eat Street are within a short drive. Fellow travelers love the helpful staff.
All inclusive details
All-inclusive room rates at AWA Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
78 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
Restaurant
Bar/lounge
What to do
Pool table
Hot springs nearby
Winery tours nearby
Services
Front desk (limited hours)
Facilities
Garden
Designer stores on site
Banquet hall
Accessibility
Fixed shower seat
Room amenities
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Housekeeping once per stay
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 23 for adults and NZD 20 for children
Late check-in between midnight and 7:00 AM can be arranged for an extra charge of NZD 20
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua
Frequently asked questions
Does AWA Hotel offer free cancellation for a full refund?
Yes, AWA Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AWA Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at AWA Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at AWA Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at AWA Hotel and nearby?
AWA Hotel has a garden.
Are there restaurants at or near AWA Hotel?
Yes, there's an onsite restaurant.
What's the area around AWA Hotel like?
AWA Hotel is a short 7-minute walk from Skyline Rotorua and 9 minutes' walk from Rainbow Springs Kiwi Wildlife Park.
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Reviews
AWA Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.4
Amenities
7.8
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Parking
Lobby
Children
Location
Toilet
Shower
Scenery
Reviews
Verified
8/10 Very good
Dec 1, 2025
Clean and comfortable
Very friendly staff
Barb
Barb, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Clean, good location, comfortable
Rosa
Rosa, 3-night trip
Verified
8/10 Very good
Dec 11, 2025
Clean room and comfortable bed.
Melina
Melina, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2025
to be honest, our room is so very clean and the bed is so comfy. i sleep pretty well. thank you so much awa hotel. what a amazing hotel
Justine
Justine, 2-night trip
Verified
6/10 Good
Jan 26, 2026
Room was clean
Steven J
Steven J, 1-night trip
Verified
8/10 Very good
Dec 8, 2025
Room clean. Very quiet hotel conveniently located to Rotorua city centre.
Neville
Neville, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Great clean facilities it is bigger than it looks by pictures. We really enjoyed the cook breakfast in the morning with eggs, sausages hot food was a great addition to start our day & tasted delicious thank you.
Bowen
Bowen, 1-night trip
Verified
6/10 Good
Feb 17, 2026
The room was great. Check-in was chaos. The lobby of this hotel is messy and cluttered. It was a bit concerning when we checked in as the lobby does not represent the rooms well. The guy at the front desk was helpful but did not seem professional. Parking was horrible. I would stay there again but only in a pinch.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Clean room, staff are very kindly and safe location for parking.
Ratu Mosese
Ratu Mosese, 3-night trip
Verified
8/10 Very good
Dec 7, 2025
Clean room smooth check in
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Room was very clean, spacious and tidy
Lusia
Lusia, 2-night trip
Verified
8/10 Very good
Nov 5, 2025
Room was spacious. Check in and out was smooth and easy. Hotel was refurbished and new-looking.
Bonnie
Bonnie, 1-night trip
Verified
6/10 Good
Jan 25, 2026
The staff were great. There was hardly any parking for a hotel. The bathroom drawers and cupbiard under the sink wasn't cleaned. The hot water ran out the evening before we checked out. So had ton have cold showers.
Andria
Andria, 2-night trip
Verified
8/10 Very good
Nov 26, 2025
Centrally located so very convenient. Breakfast was plentiful. There were no washcloths, and one of the duvets was clean, but stained
ilyanna
ilyanna, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Very clean and no carpets! Big plus
matthew
matthew, 1-night trip
Verified
10/10 Exceptional
Mar 5, 2025
Nice clean hotel for the area.
Viktor
Viktor, 2-night trip
Verified
10/10 Exceptional
Jun 15, 2025
Staff amazing beds comfortable great with me my husband and 4 kids breakfast was beautiful
Natesha
Natesha, 1-night trip
Verified
8/10 Very good
Jun 16, 2025
Comfortable bed, good unit. Would definitely stay again.
P
P, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Staff was nice and accommodating, the room and bathroom were clean. Beds were good and the place was quiet. Wifi was good and the tv in the room allowed skycasting so we could watch netflix from our phone. Overall basic accomodation that meets all your needs for a very nice price.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Nov 19, 2025
I did not take breakfast, so caN'T comment.
There was limited parking.
Room was spotlessly clean.
Excellent value for the dollar
Geoffrey
Geoffrey, 3-night trip
Verified
6/10 Good
Dec 8, 2025
1 night's stay, 2pax - good, can be better
Rooms were clean & spacious - pillows were good quality, beds were a little too soft but that's just personal preference.
Amenities were good, standard fare -bathroom was again spacious & clean, pretty ample space for one room.
Staff were nice, though older female was more attentive on exit than the young male that initially greeted us on entry.
Continental Breakfast this morning - basic, have had better elsewhere; attention to detail & presentation would help here.
Overall, 7/10 - would stay here again, but at a push.
Jack
Jack, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2025
Very comfortable nights stay for our family
Andrew
Andrew, 1-night trip
Verified
6/10 Good
Mar 6, 2026
I can only say our stay overall was strange/weird. The lady who welcomes us was friendly and jhelpful. However, she didnt mention we were 'all inclusive' meaning breakfast and evening meal. As we arrived early we were keen to find somewhere to eat. She said we could order food to eat before checking in. We were given the menu which was chinese food only. We ate then our room was ready. We then went out to explore. On our return we were told dinner was until 7:45 pm and dinner was included. The menu was once again chinese only. Breakfast was very basic. Cooked food was cold. Cereal was one packet of granola. Toast was cheap white bread. Coffe was instant and you had to boil the kettle yourself. Juice was cheapest supermarket bottles apple juice. The dining area was like a second hand furniture store. Bazaar won't stay there again
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
May 24, 2025
Amazing shower, large rooms.
shane
shane, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
I really like this property because it’s close to Rotorua different activities like Skyline not only that but it’s close to all the shops and aslo the hotel was so amazing 😍 if we come again we will come back to AWA hotel cause it’s really good