In the heart of Cusco Historic Center, CASONA PLAZA HOTEL CUSCO offers a warm welcome with breakfast buffet, a cozy bar and restaurant. Connect to WiFi, relax in the lobby with coffee or tea and enjoy smoke-free premises.
Alejandro Velasco Astete Intl. Airport (CUZ) - 19 min drive
San Pedro Station - 14 min walk
Cusco Wanchaq Station - 21 min walk
Poroy Station - 25 min drive
Restaurants
Kusy Kay Restaurant - 3 min walk
Qucharitas - 2 min walk
urpi restaurante - 2 min walk
La República del Pisco - 3 min walk
La Cantina - 1 min walk
About this property
CASONA PLAZA HOTEL CUSCO
When you stay at CASONA PLAZA HOTEL CUSCO, you'll be within a 15-minute walk of Plaza de Armas and San Pedro Market. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
At a glance
DONE
Hotel size
27 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Services
24-hour front desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20609155125
Also known as
CASONA PLAZA HOTEL CUSCO Hotel
CASONA PLAZA HOTEL CUSCO Cusco
CASONA PLAZA HOTEL CUSCO Hotel Cusco
Frequently asked questions
Does CASONA PLAZA HOTEL CUSCO offer free cancellation for a full refund?
Yes, CASONA PLAZA HOTEL CUSCO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CASONA PLAZA HOTEL CUSCO?
Sorry, pets aren't allowed.
Is parking offered on site at CASONA PLAZA HOTEL CUSCO?
Sorry, there's no onsite parking at CASONA PLAZA HOTEL CUSCO.
What are the check-in and check-out times at CASONA PLAZA HOTEL CUSCO?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near CASONA PLAZA HOTEL CUSCO?
Yes, there's an onsite restaurant.
What's the area around CASONA PLAZA HOTEL CUSCO like?
CASONA PLAZA HOTEL CUSCO is a short 4-minute walk from Plaza de Armas and 11 minutes' walk from San Pedro Market.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.6
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 13, 2026
Beautiful room, comfortable bed, located perfectly right beside Chapultepec. The staff were incredibly friendly and helpful. The entire facility and experience felt very high end!
Omid
Omid, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2025
This hotel was amazing! Clean, the staff was amazing and they were very kind to me.
Elizabeth
Elizabeth, 3-night trip
Verified
10/10 Exceptional
Apr 21, 2026
We had a very pleasant and convenient stay at Casona Plaza Hotel Cusco and would highly recommend it to anyone visiting Cusco.
The location is excellent—very close to the central Plaza de Armas, making it easy to walk to restaurants, shops, and key attractions in the city. It is also very accessible from the airport, which made our arrival and departure smooth and hassle-free.
What truly stood out was the staff’s exceptional helpfulness and hospitality. They kindly allowed us early check-in, which was a huge relief after our journey and helped us settle in comfortably right away. They were always willing to assist with anything we needed and showed genuine care throughout our stay. A particularly thoughtful gesture was that they safely stored our luggage free of charge for 5 days while we were on our trek. Since we left before breakfast time everyday, they also checked in with us to ask if we would like a lunch box prepared for the day. This level of attention and consideration made a big difference and showed how much they care about their guests’ comfort. Overall, a highly recommended hotel for its good location, smooth access, and warm, attentive service.
Anirban
Anirban, 3-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Great location and clean
Jose
Jose, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2024
Great location! Walking distance to the mayor plaza! Staff extremely friendly and knowledgeable!
Gianinna
Gianinna, 5-night trip
Verified
10/10 Exceptional
Apr 3, 2024
Staff was very frendly . Hotel and room were clean.
Jonathan
Jonathan, 6-night trip
Verified
10/10 Exceptional
Aug 9, 2024
It was a perfect location. And the staff was the best from all the hotels we stayed over at Peru. Super friendly and helpful!
Alondra
Alondra, 5-night trip
Verified
8/10 Very good
Dec 1, 2025
For the price it was a good option especially when you spend most of your time out on adventures. The hotel is very clean staff was helpful and welcoming.
Breakfast is included, but I do wish they had a bit more protein available. Depending on the time you head down they can run out of things and not add anymore even though there’s still an hour of breakfast time left.
Two things that I really had trouble with. One is out of their reach- the guests at the bar down the street can party through the night. Although it’s not vivid and loud you can still hear people & music through most of night. One change I would recommend is adding some blackout curtains to the ceiling windows. It was very bright by 5am so it was difficult to keep kids asleep past that 🙈
Elizabeth
Elizabeth, 5-night trip
Verified
8/10 Very good
Apr 25, 2024
Decent Stay
This is as a good hotel for our two nights there.
The bed was comfortable, room was clean and spacious and very quiet at all hours.
The front desk upgraded us to a king bed room for no additional charge and the staff were friendly and accommodating.
Conveniently located to the main square, shops and restaurants.
The only downsides were intermittent water pressure and temperatures in the shower and the breakfast needs help. Terrible coffee.
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 5, 2024
Reasonable price but cold and noisy rooms
The location is great, close to everything. The problem was that when people make noise in the corridor, I easily could hear that specifically during the night. Rooms are cold during winter, even with a heater if the size of the room is big, it takes forever to warm up the room.
Verified traveler
2-night trip
Verified
6/10 Good
Sep 1, 2024
The building looks very nice, the rooms and bathrooms are clean, the staff is friendly and they were able to accommodate our request for an early departure and provided an adequate bag breakfast.
However, the rooms have absolutely no soundproofing. The door didn't close square to the doorframe and the window looked out onto a hallway with a light on until quite late without a room darkening curtain. This resulted in a bright and loud bedroom space and made it extremely difficult to sleep. Many guests left very early (before 3am) so it was very noisy almost all night long. They also had lost the 2nd key for our room which resulted in a delayed check in and we were ultimately required to leave our key at the front desk, which was a minor annoyance but added to the overall lackluster experience.
Alexandra
Alexandra, 1-night trip
Verified
6/10 Good
Aug 28, 2024
This hotel was your standard 3-Star accommodation. After staying in Lima for a few days prior my expectation was really high. However this hotel was a bit of a let down.
**Cons:
* Pretty small space for three guests,
* Ants in the bathroom,
* Cold room - With only one mid-sized space heater, the room remained cold most of the time. Although we weren't in the room too much due to our packed schedule; it was pretty uncomfortable at night, b/c it was cold outside - Sigh,
* The breakfast was pretty one note.. It was good in that it filled our bellies before embarking on our scheduled tours, however nothing fancy.
**Pros:
*Location, location, location... Guests are literally feet away from the city center, which is one of the main reasons why I booked it,
* The staff was awesome.. They were all professional, kind, helpful, & friendly: Royer, Sebastian, Luz, Kevin, & Rosa!!!
After being away all day (touring) it felt good to return to such a great staff!
Overall... If the listed cons aren't deal breakers for you then I highly recommend this hotel. However, if you're more like me, & prefer to have central air / heat, & not to share your bathroom with ants then by all means book some place different.
Melissa
Melissa, 6-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Very convenient place and kind staff
KENYA
KENYA, 2-night trip
Verified
10/10 Exceptional
Aug 8, 2025
Great place to stay I would stay there again
Martha
Martha, 2-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Excellent
Kiran
Kiran, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Excellent
Arlex
Arlex, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Excelente personal
Amparo
Amparo, 4-night trip
Verified
6/10 Good
Aug 27, 2025
It's ok for a small hotel.
Juliet
Juliet, 2-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Nice room nice receptionist recommend
yurachat
yurachat, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2024
Very nice.
Ken
Ken, 2-night trip
Verified
8/10 Very good
Aug 5, 2025
Bathroom released bad odor at times. Everything else was good
Jessica
Jessica, 2-night trip
Verified
6/10 Good
Oct 13, 2025
not very good stay
The room has a sun window which gets really bright at night. The safe box is broken and we told the staff but it wasn’t fixed during our stay.
The room also has a small window which connects to the bathroom of next door, it shines the light to our room and all noises transferred.
Lastly, the hot water for the shower isn’t stable, there was one night which I showered in a bit cold water.
Catherine
Catherine, 3-night trip
Verified
10/10 Exceptional
Jun 15, 2024
We stayed 3 different times during our time in Cusco. Each stay was in a different room. All were good. Little to no street noise.
Neil R
Neil R, 1-night trip
Verified
2/10 Poor
Aug 2, 2024
Limited access to pick you up, I been poisoned in them restaurant than they don’t have a kitchen, bring in the food for some where else, they charge me for the poisoned food plus a fee for pay with credit card, plus I didn’t request service in the room with my DND privacy sign they went thru my room and some body took my super charger cube than I left in the outlet. Staff horrendous no solution, no empathy. Please don’t waste your money in this place, ruin my vacation with the poisoned food.
Eric
Eric, 2-night trip
Verified
10/10 Exceptional
May 15, 2026
Muito atenciosos, sai antes do café e deixaram duas sacolas com mantimentos, obrigado