I’ve booked 2 Rooms in the same house for 2 nights! Both rooms are extremely horrible! The quality of the 2rooms are EVEN WORSE THAN SHARED BATHROOM 1 STAR HOSTEL Dirty, dusty, ceiling got spider, hv ugly drainage smell, extremely dark! The toilet has no mirror, very dirty. The bathroom even hv NOT USED it yet, already found the carpet next to the sink was already soaked wet n full of moulds 😫😫😫I’m soooo disappointed with Hotels.com! If Hotels.com DIDNT SCREEN the quality of their hotel partners - then WHY Hotels.com charged us 10% commission?????? I’ve complaint with hotels.com staff on the first night and told staff we DEFINITELY will NOT stay the 2nd night! And ask for refund! Hotels.com told us the house owner REFUSED TO MAKE ANY REFUND! So this is a REAL SCAM by BOTH HOTELS.com n the house owner!!!