4/10 Fair
Jul 24, 2024
Great Welcome, Sad Ending
The check-in started off well with a friendly check-in, vouchers for a compliment drink on the terrace bar. We were advised breakfast started at 7:30 but as we needed to leave at 7:40 the receptionist said it wasn’t a problem to go down earlier as they would be putting everything out.
Unfortunately the older guy on reception the following morning decided to charge us for the complimentary drink…. and also the water at breakfast! Plus it was very obviously we were not welcome earlier in the breakfast room….
Really disappointing end to such a great start… hence why I didn’t question the change you owed me (€2) when we paid in full for the accommodation when we checked in… Normally when the bill is €268 and you hand over €270, change is given.
Fortunately for us there are lots of lovely looking hotels in the surrounding streets
Helen
Helen, 1-night business trip
Verified Hoteles.com guest review