Immerse yourself in the vibrant atmosphere of Johannesburg at Sanctuary Mandela. Located near Rosebank Mall and Nelson Mandela Foundation, this hotel offers a tranquil oasis with an art gallery, garden, and outdoor pool. Unwind with a deep-tissue massage or enjoy local flavors at Insights restaurant.
When you stay at Sanctuary Mandela, you'll be within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. Guests can indulge in deep-tissue massages, and Insights serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a garden are other features.
Languages
English
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Working away
2 meeting rooms
Conference space (86 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Built in 2021
Safe-deposit box at front desk
Garden
An outdoor pool
Art gallery on site
Spa services
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 32
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Front entrance ramp
Hand-held showerheads
Magnifying mirror
Height-adjustable showerhead
Area rugs in public areas
Tile flooring in public areas
Room amenities
Be entertained
42-inch Smart TV
Premium satellite channels
Netflix
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Hydromassage showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Printer
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.
Dining
Insights - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Dalibhunga - Onsite diner. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of ZAR 975 per person (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Also known as
Sanctuary Mandela Hotel
Sanctuary Mandela Johannesburg
Sanctuary Mandela Hotel Johannesburg
Frequently asked questions
Does Sanctuary Mandela offer free cancellation for a full refund?
Yes, Sanctuary Mandela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Mandela?
Yes, there's an outdoor pool.
Are pets allowed at Sanctuary Mandela?
Sorry, pets aren't allowed.
Is parking offered on site at Sanctuary Mandela?
Yes, there's free self parking.
Is airport shuttle service offered by Sanctuary Mandela?
Yes, an airport shuttle is available. The charge is ZAR 975 per person one-way.
What are the check-in and check-out times at Sanctuary Mandela?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Sanctuary Mandela?
No, this hotel doesn't have a casino, but Gold Reef City Casino (11-min drive) and Montecasino (17-min drive) are both nearby.
What is there to do at Sanctuary Mandela and nearby?
Sanctuary Mandela has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Sanctuary Mandela?
Yes, there's an onsite restaurant, Insights.
Does Sanctuary Mandela have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sanctuary Mandela like?
Sanctuary Mandela is in Houghton Estate, a short 8-minute walk from Nelson Mandela Foundation.
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Sanctuary Mandela Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
10/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
The hotel and the staff are amazing! We felt at home all the time, they take care of every little detail, cant recommend it enough
SERGIO
SERGIO, 2-night trip
10/10 Exceptional
Jun 26, 2024
Beautiful property with excellent and attentive staff. Great breakfast and really tasty lunch. I highly recommend!
Patrick
Patrick, 2-night trip
10/10 Exceptional
Sep 12, 2024
Impeccable Service by staff & Guest Relations. Top notch Restaurant. Exceptional breakfasts with your stay. Dinner cuisines & Cultural Experiences! History, wines & food ! Top Notch!
Options are very plentiful , insanely delicious. Foods that soothes the soul . The ambience of the Boutique hotel is just simply Amazing! I will definitely come back Beds are super comfy. You will definitely get a goodnight nights rest . Housekeeping Superb !! Welcome drinks w/ a South African greeting is something one must witness. Attentiveness is on another Level of making sure their guest are treated with the upmost respect. I felt like the Queen that I am ! That’s what you will get coming back home . Thanks You Everyone for making my Gmom & my Birthday a very special & blessed day. Thank you Linda ! We love you 🇺🇸 If you don’t stay here, you can still visit the Restaurant with a reservation. Best dining experience!!!
Janeen
Janeen, 3-night trip
10/10 Exceptional
Nov 24, 2023
My room was spacious, spotless, and spectacular. I'd corresponded with Tumi, the manager, prior to my visit. She was warm and welcoming as was the woman at the front desk who greeted me when I arrived.
The breakfast, which is included, is a la carte. I ordered several things, thinking the portions would be small. They were not. Everything was delicious (yogurt and fruit, eggs benedict) and the coffee (I take it black, no cream or sugar) was super.
My only criticism was in regards to the restaurant dinner. I ordered chicken tangine which were two thighs in a tangine sauce. The thighs had so many bones and such little meat that I thought they were actually pigeon. The sauce was mediocre.