In the heart of Lucca, Hotel A Palazzo Busdraghi, Residenza d'Epoca offers a charming residence experience. Stay connected with in-room WiFi and enjoy the convenience of dry cleaning/laundry services, luggage storage, concierge services and multilingual staff. The helpful staff has earned top marks from previous guests.
San Giuliano Terme Ripafratta Station - 11 min drive
Lucca San Pietro a Vico Station - 11 min drive
Lucca Station - 15 min walk
Airport shuttle (surcharge)
Restaurants
Vinarkia - 1 min walk
Caffè Santa Zita - 2 min walk
Momus Cafe' - 2 min walk
Pizzeria SUD - 3 min walk
Piccola Osteria Lucca Drento - 2 min walk
About this property
Hotel A Palazzo Busdraghi, Residenza d'Epoca
When you stay at Hotel A Palazzo Busdraghi, Residenza d'Epoca, you'll be in a fantastic location, just a 5-minute walk from Museum of Torture and Lucca Roman Amphitheatre. Also, Piazza dell'Anfiteatro and Basilica of San Frediano are within just a 10-minute walk. Fellow travelers love the helpful staff.
At a glance
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Property size
8 units
Arranged over 1 level
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Arriving/Leaving
Check-in start time: 10:30 AM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the check-in for guests staying in the apartment is available from 2 PM and 8 PM. Check-out is at 10 AM.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15.00 per day)
Offsite parking nearby (EUR 15 per day; discounts available)
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Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Internet
Free WiFi
Parking and transportation
Self parking on site (EUR 15.00 per day)
Offsite parking for EUR 15 per day; discounts available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Bed rails
Food and drink
Free tea bags/instant coffee
Electric kettle
Dining
Minibar
Room service available
Bedrooms
Down comforter
Bed sheets provided
Rollaway/extra beds: EUR 25.0 per day
Bathrooms
Free toiletries
Slippers
Bidet
Hair dryer
Towels provided
Entertainment
30-inch TV with cable/satellite service
Laundry
Laundry service
Near coin laundry
Work spaces
Laptop workspace
Desk chair
Climate control
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 20 per accommodation per stay
Welcoming cats and dogs only
Food and water bowls are available
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Multilingual staff
Local maps
Guidebooks/recommendations
Luggage storage
Blackout drapes/curtains
Restaurant dining guide
Front desk (limited hours)
Location highlights
Connected to the convention center
Connected to a shopping center
Connected to a rail/subway station
Near the airport
Near a train station
In the city center
In the historical district
Near a health or beauty spa
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
8 rooms
1 floor
2 buildings
Individually decorated
Romance packages available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 60.00 per vehicle (one way)
Late check-in between 8:00 PM and midnight can be arranged for an extra charge of EUR 20
Renovations and closures
The property is closed between January 6 and January 29.
Children & extra beds
Rollaway beds are available for EUR 25.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per accommodation (may vary based on length of stay)
Parking
Self parking costs EUR 15.00 per day
Parking is available nearby and costs EUR 15 per day
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 20 September to 01 June.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT046017B9Q786B6B7
Also known as
Hotel Palazzo Busdraghi
Hotel Palazzo Busdraghi Residenza d'Epoca
Hotel Palazzo Busdraghi Residenza d'Epoca Lucca
Palazzo Busdraghi
Palazzo Busdraghi Residenza d'Epoca
Palazzo Busdraghi Residenza d'Epoca Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence
Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence Lucca
Frequently asked questions
Is Hotel A Palazzo Busdraghi, Residenza d'Epoca currently open?
The property is closed between January 6 and January 29.
Does Hotel A Palazzo Busdraghi, Residenza d'Epoca offer free cancellation for a full refund?
Yes, Hotel A Palazzo Busdraghi, Residenza d'Epoca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
Yes, cats and dogs are welcome. There's a charge of EUR 20 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
Yes. Self parking costs EUR 15.00 per day.
Is airport shuttle service offered by Hotel A Palazzo Busdraghi, Residenza d'Epoca?
Yes, an airport shuttle is available. The charge is EUR 60.00 per vehicle one way.
What are the check-in and check-out times at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
Check-in start time: 10:30 AM; Check-in end time: 8:00 PM. Check-out time is 11 AM.
What is there to do at Hotel A Palazzo Busdraghi, Residenza d'Epoca and nearby?
Recommended spots to visit include Museum of Torture (1-min walk) and Lucca Roman Amphitheatre (2-min walk), along with Piazza dell'Anfiteatro (2-min walk) and Basilica of San Frediano (2-min walk).
What's the area around Hotel A Palazzo Busdraghi, Residenza d'Epoca like?
Hotel A Palazzo Busdraghi, Residenza d'Epoca is in Lucca Historical Center, a short 2-minute walk from Lucca Roman Amphitheatre and 4 minutes' walk from Walls of Lucca.
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Reviews
Hotel A Palazzo Busdraghi, Residenza d'Epoca Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.6
Staff & service
9.2
Property conditions & facilities
Popular mentions
Breakfast
Location
Room
Service staff
Parking
Walking
Building
Reviews
Verified
10/10 Exceptional
Oct 14, 2025
Great central location. A rustic feel to it being a Residenza d'Epoca.
Bruno
Bruno, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Very friendly staff
Ideal location. VERY friendly staff.
Mogens Nellemann
Mogens Nellemann, 2-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Really enjoyed my stay! Only disappointment was it was too short! Lucca had so much to offer and the staff at this residence were generous in ensuring the stay was a wonderful one.
Shaun
Shaun, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2024
Great service and great location!
Craig
Craig, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Service an comunicación was Exelente Ingrid and Martha did a wonderful to make us feel at home. Place is absolutely well located is clean and the continental breaks fast is wonderful. Will come back soon
Rodolfo
Rodolfo, 2-night trip
Verified
10/10 Exceptional
Aug 17, 2024
Great location; beautiful/comfortable room and fantastic host! Highly recommend!
Katherine
Katherine, 1-night trip
Verified
10/10 Exceptional
May 20, 2024
Highly recommended
We enjoyed our stay very much. The staff was just delightful and our breakfast was lovely. An excellent location as well!
Tom
Tom, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2025
The hotel was a fabulous example of Lucca - the entrance door was 15th century, the room decor was typical of the period, yet with clean, modern facilities, and the lady managing, Ingrid, was so helpful and kind. Breakfast was just lovely. Fantastic stay to start our holiday.
Kevin
Kevin, 2-night trip
Verified
10/10 Exceptional
Jul 3, 2024
Great location. Very convenient to enjoy Lucca. Wonderful hosts.
Laurie
Verified
10/10 Exceptional
Aug 19, 2023
The staff was helpful, the hotel is very clean and so near the main attractions. Breakfast is so delicious
Fulvio
Fulvio, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Love, Love, Love this place!
As well as the two lovely ladies ( Ingrid and Marta) that make it even more special. They were always so kind and helpful. Having the delicious breakfast every morning was wonderful. The hotel is spotlessly clean, and extremely comfortable.
The location is absolutely perfect, with every thing worth seeing within easy walking distance. There is nothing else that you could ask for. I will definitely be back again…
joan
joan, 3-night trip
Verified
10/10 Exceptional
May 5, 2024
Great location. Very comfortable apartment. Great hot water in shower. Would stay here again.
Barton
Barton, 5-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Wonderful clean and beautiful
karen
karen, 1-night trip
Verified
10/10 Exceptional
Mar 14, 2025
Enjoyable vidit
Friendly & welcoming staff. Good breakfast. Easy access to all Lucca had to offer. Would recommend
Alison
Alison, 3-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great place to stay
The lady on reception was most amazing . Gave us the friendliest welcome I have ever received . Always smiling and offering to help and advise . The room was spacious , comfy and spotless . The breakfast was super , and the service top notch .
The location was brilliant , just off the amphitheatre close to shops restaurants and bars
I would most definitely recommend
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
Aug 19, 2023
Amazing hotel
Amazing place with lots of history. Owner was extremely friendly and helpful. The hotel's parking was a little bit difficult to find but the owner explains it very well.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
May 21, 2024
Fabulous Lucca B&B
Very clean , comfortable, beautiful vintage property. Very pleasant and helpful manager Marta, helpful and sweet Ingrid. Wonderful breakfast with freshly brewed coffee, wonderful cakes and good selection. Can’t say enough about our wonderful stay!
Barbara
Barbara, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2024
This charming, perfectly located hotel has well appointed rooms, a lovely, caring staff and a wonderful breakfast to start the day. Located on Via Fillunga, you are in the heart of Lucca. Dolce Marta and Dolce Ingrid are a delight - helpful, kind, fun and both speak excellent English. I loved staying at this wonderful hotel.
Barbara
Barbara, 3-night trip
Verified
10/10 Exceptional
Aug 22, 2023
My stay in Lucca, Italy
The stay here was amazing. The staff here is what made the difference as they were very friendly and helpful. I particularly enjoyed the morning breakfast and many assortments of local foods. When I return to Lucca I will try to stay here again. Thanks you for making my stay better.
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Oct 21, 2023
Super ‘old school’ residence inside the walls
Great location off main dining, shopping avenue in Luca Centro. Ditch your car just inside the walls of this marvelous city and walk! Great European breakfast. Lovely, helpful hosts. Highly recommend.
Peggy
Peggy, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2023
This property was right in the heart of Lucca and it was eady to walk to all shopping and dining. The historic location was well kept and the general manager was a lovely host and she prepared a wonderful breakfast that she baked. The parking is a little hard to navigate to due to construction on a road, I recommend not driving into the walled city of Lucca, get a ride there if possible.
Jay
Jay, 1-night trip
Verified
10/10 Exceptional
May 2, 2025
A gorgeous, quiet, very small hotel in an old palace just off one of the main Lucca streets.
We had a large twin room with a lot of character and a good bathroom. The ladies who run the hotel are very helpful and friendly. The breakfast is excellent with home made yoghurt and cakes. The hotel is very clean and in excellent condition. We highly recommend this memorable and delightful hotel.
For people with limited mobility there is limited parking and not to the door, There is a flight of stairs and a heavy door up to the hotel. There was a small amount of noise one night but generally very quiet and right in the centre of all the sights, restaurants & shops.
Sarah
Sarah, 3-night trip
Verified
8/10 Very good
May 10, 2026
Very helpful staff, great location in Lucca
Steven
Steven, 3-night trip
Verified
10/10 Exceptional
May 5, 2026
It’s a beautiful former palace with upscale accommodations & a wonderful staff!