In the heart of Florence, Room Eleven offers a serene retreat. Enjoy easy access to Uffizi Gallery and Historic Center - Downtown while staying connected with in-room WiFi.
Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
Piazza della Signoria - 5 min walk - 0.5 km
Uffizi Gallery - 8 min walk - 0.7 km
Ponte Vecchio - 8 min walk - 0.7 km
Getting around
Florence Airport, Peretola (FLR) - 40 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
Florence Santa Maria Novella Station - 15 min walk
Florence (FIR-Firenze Campo di Marte Rail Station) - 22 min walk
San Marco University Tram Stop - 9 min walk
Unità Tram Stop - 11 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 13 min walk
Restaurants
Reverse - 5 min walk
Panini Toscani - 2 min walk
Guido Guidi - 2 min walk
Locale Firenze - 6 min walk
Osteria del Proconsolo - 3 min walk
About this property
Room Eleven
Room Eleven offers a fantastic location, putting you just a 5-minute walk from Cathedral of Santa Maria del Fiore and Piazza del Duomo. Also, Uffizi Gallery and Piazza della Signoria are within just a 10-minute walk. Public transportation is just a short walk: San Marco University Tram Stop is 9 minutes and Unità Tram Stop is 11 minutes.
At a glance
DONE
Hotel size
4 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
Virtual front desk
Accessibility
Well-lit path to entrance
Tile flooring in room
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Freshen up
Rainfall showerhead
Shower only
Bidet
Hair dryer
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Housekeeping once per stay
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
Late check-in between 6:00 PM and 11:00 PM can be arranged for an extra charge of EUR 30
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017B4Z9Y36AA5
Also known as
Room Eleven Florence
Room Eleven Guesthouse
Room Eleven Guesthouse Florence
Frequently asked questions
Does Room Eleven offer free cancellation for a full refund?
Yes, Room Eleven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Room Eleven?
Sorry, pets aren't allowed.
Is parking offered on site at Room Eleven?
Sorry, there's no onsite parking at Room Eleven.
What are the check-in and check-out times at Room Eleven?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What's the area around Room Eleven like?
Room Eleven is in Historic Centre of Florence, a short 9-minute walk from San Marco University Tram Stop and 4 minutes' walk from Cathedral of Santa Maria del Fiore.
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Reviews
Room Eleven Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.8
Amenities
7.0
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 13, 2025
Clean comfortable room, close to main attractions.
Humberto
Humberto, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Great location, self check in, nice room. Would go back!
Laura
Laura, 1-night trip
Verified
8/10 Very good
Feb 5, 2026
The 1st time entry with the codes was a little finicky but i sent them a whatsapp message and they responded instantly with a solution. Room was clean and nice. Could do with shelving of some kind in bathroom to place ones toiletries.
Alan
Alan, 3-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Amazing property and location
Lucy
Lucy, 1-night trip
Verified
10/10 Exceptional
May 10, 2025
Walkable, close to Duomo, staff communicated well
Brandy
Brandy, 1-night trip
Verified
8/10 Very good
Oct 10, 2025
Room was clean and good and the location was great but note that if you check in after 6pm they charge you 30 euros and you then have to pick up the key in one building and walk to the other with your suitcases.
Jennan
Jennan, 3-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Great place to stay.
Before arrival we’d received an email with information regarding entry into the building and our room which is excellent. We used our phone to navigate and had photos sent which helped identify the door/building. However, we mainly used a paper map which we found more accurate. It’s so very near the Piazza Duomo, many good restaurants.
Elsa
Elsa, 3-night trip
Verified
8/10 Very good
Sep 25, 2025
This location is a SELF CHECK IN (alot like an Airbnb) so there is no staff to rate. The room was clean, although the shower could have used a deeper cleaning. Overall, the room was exactly what we needed - a place to sleep. There are no exceptional views, and the private courtyard wasn't particularly private - you are overlooked by balconies above. The location was great and very close to the Duomo and other points of interest. Great for those on a tight budget and needing a conveniently located place to stay.
Erynn
Erynn, 3-night trip
Verified
8/10 Very good
Oct 22, 2023
The location is very nice. Hotel Information good. Room is very clean. Checkin last time is very early. There is no wifi in hotel.
Seyda
Seyda, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2024
The property was well maintained, clean and we felt very safe. We had air conditioning and it was quiet and the bed comfortable. The location is within 5 minute walk of Santa Maria Cathedral, and 15 minutes to Ponte Vecchio or 15 minutes to Uffizi Gallery, or 20 minutes to train station. Taxis were not easily obtained, so be prepared to walk most places. .
Anita
Anita, 3-night trip
Verified
6/10 Good
Apr 2, 2025
Check in was very stressful. You don’t get instructions until last minute and it required you to call the property every time you enter. The bed is very uncomfortable with only one thin pillow and thin blanket. I asked for another but was never provided one. The location is very central and convenient.
Jenny
Jenny, 5-night trip
Verified
8/10 Very good
Nov 3, 2024
Room Eleven is located in old town, easy to get there but instructions to get into the building / room is a little bit tricky. There is no reception and also no room service so it could be problematic if you stay more than 2-3 days. The hair dryer was not working, l messaged them through hotels.com and the maintenance guy supplied me another hair dryer in couple of hours.
Umut
Umut, 2-night trip
Verified
4/10 Fair
Sep 2, 2024
The whole check-in process is horrible. The online self check-in website didn't work, they have very very limited working hours so there's no one even there to help you!
The room wasn't ready when I got there. I entered the room and it was dirty from the previous guest. I had to wait for them to clean it up.
The location is good and very central.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 22, 2024
Great place.
Great place. As described and comfortable bed.
Georgia
Georgia, 5-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Great room and perfect location
Gabriela
Gabriela, 1-night trip
Verified
6/10 Good
Oct 3, 2025
Clean and close to sites
Lynne
Lynne, 4-night trip
Verified
8/10 Very good
May 3, 2024
Convenient to the Duomo, marketplace and dining. Plus, it's walkable to the train station
Donna
Donna, 2-night trip
Verified
10/10 Exceptional
May 5, 2025
Excelente todo
Sara
Sara, 1-night trip
Verified
8/10 Very good
Jul 11, 2024
Nice for when you want to spend more time outside the hotel and have somewhere clean and comfortable to sleep at night. Wonderful proximity to the Duomo and other glorious sights.
Anna
Anna, 1-night trip
Verified
8/10 Very good
Sep 14, 2024
The room was definitely fine for a solo traveler. The building is a little difficult to get in and out of, especially since there wasn't a light on the stairwell and it was hard to find the keyhole on the door. Other than that is was great
Justin
Justin, 2-night trip
Verified
6/10 Good
Sep 18, 2024
Clean and neat. But no hand soap; no blanket, no glasses, no shampoo. Soap in shower too high to use without stretching. Clothes hangers seemed too high too.
James
James, 3-night trip
Verified
6/10 Good
Jul 30, 2023
The bed was a single bed but on the bigger size which was nice however I am not used to not having a duvet - they only provide one thin sheet… Wi-Fi and A/C were great. The room seemed clean at first but the moment I sat down on the bed, I have noticed some spillage next to the table, then I realised the sheets had stains as well as the bath sheet… The bathroom sink and toilet were clean but the shower had streaks of water on the walls and door… floor had several dark hair strands that were not mine as I am light blonde. It’s a shame cause other than that, it would have been an excellent place to stay but unfortunately it’s a big issue and I felt very uncomfortable staying here.
Paulina
Paulina, 2-night trip
Verified
4/10 Fair
Oct 6, 2025
Para começar, o checkin é muito difícil, atendimento horrível, você precisa ligar para um telefone local para abrir o portão externo mesmo sendo estrangeiro, depois precisa entrar em contato novamente para pegar o código de acesso do portão de dentro, não é flexível, bem ruim. A privada do banheiro fica fazendo barulho a noite toda. O chuveiro e a cama são bons.
Alexandre
Alexandre, 1-night trip
Verified
8/10 Very good
Sep 30, 2025
A estadia no geral foi tranquila, quarto e banheiro espaçoso com box de verdade para tomar banho. No entanto, tivemos dois contratempos no primeiro dia, mas logo foram solucionados. No check in (que deveria ser automático) o sistema estava fora, então tivemos que ir a pé em um outro endereço para retirar as chaves o que foi um pouco desconfortável uma vez que estávamos com mala e o centro de florença pode ser confuso de uma primeira vista. Depois disso ao chegarmos na acomodação não havia água quente no banheiro e tivemos que aguardar até às 10h do dia seguinte para solucionarem, já que o horário de atendimento é limitado. Felizmente, logo foi solucionado e não tivemos mais problemas com o quarto.
Ana C
Ana C, 3-night trip
Verified
6/10 Good
Aug 14, 2025
Accommodatie is goed tot redelijk. Het personeel is vriendelijk en behulpzaam. Groot gebrek is dat het hotel GEEN balie heeft en dat je vanaf het kantoortje 15 tot 30 minuten moet zoeken en lopen om het hotel maar te vinden. De airco was een verademing in 40 graden Florende. Het is GEEN hotel voor in principe 55+.