The check in was a bit confusing and not communicated particularly well. You get an email with the code and room number in. The room number is in the form Glxxx. I didn’t have a clue what this meant until I asked the guy in the restaurant. Turns out the Gl is the location (Glatbrugg) and then the xxx would be your room number.
When I checked in. There were an issue with spots of blood of the duvet. When I brought this up to the company (via email as there's no reception) they gave me a new room. This wasnt really communicated very well (no apology etc), i just recieved a new email similar to my first check in email, only with the title including the word *move*. To be fair they did get me a new room relatively late in the evening.
The new room was cleaner than the first, but still not pristine. There were several long black hairs about the place.
There were some strange quirks with both rooms. In the first room, the power outlet near the bed couldn't charge without the light being on. So no charging your phone at night!
Neither room had a bin (apart from the little toilet area bin), which was a strange omission. I ended up just having to use the bin bag from the cupboard as a make-shift bin.
The air con/cooler didn't cool the room down. It was noisy as well.
Positives - location very good, near the train station and felt safe to me.
- Fridge was nice to have
- Shower was good.
- Quiet. Didn't hear the other rooms at all.
Would only stay if the price was right.