I booked a room at Dearest Zelda for 3 nights and had high expectations. Before arriving, I even called ahead and was told we’d be given drink tickets since it was my husband’s birthday. Unfortunately, the experience was very disappointing.
When we returned to our room one evening, a lady approached us and said, “Are you in Mystic? Yeah, I need that room now, we have guests checking in.” When I explained that we had the room reserved, she only replied, “Let me check on that,” with no apology. Both my husband and I found her extremely rude. They then turned off our hotel keys and said they’d bring replacements to the room, which never happened. My husband eventually had to go to the front to retrieve them himself.
On the positive side, the two men working in Rosalind could not have been kinder or more helpful. Unfortunately, overall service was a 2/10 at best. This is not really a hotel—it feels more like an upscale Airbnb. There is no proper staff, and for the price, it’s absolutely not worth it.
The rooms themselves are gorgeous, but they’re not well insulated—you can hear other guests clearly. To make things worse, one guest left dirty, wet socks and shoes outside their door for the entirety of their stay, which really detracted from the atmosphere.
In summary: this is a beautiful property but very overpriced for what you get. I would not recommend it if you’re looking for actual hotel-level service. At best, it’s an exceptional Airbnb—not an upscale hotel.